Sr. Analyst, Quality Engineer

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, Nationwide’s Technology team could be the place for you. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

About the role

The Sr. Analyst, Quality Engineer will support Nationwide’s Excess & Specialty Surplus Business Solution Area within the Order of the Phoenix team, whose primary responsibility is the Wholesale ExpressConnect 2.0 application. ExpressConnect 2.0 is a Guidewire InsuranceNow-based platform supporting wholesale commercial insurance capabilities across submission, rating, quoting, binding, policy issuance, policy maintenance, and related integrations.

In this role, the Quality Engineer will work within established team standards and guidance to validate assigned features and changes, partnering with product owners, technology analysts, software engineers, business partners, downstream teams, and other Quality Engineers. The role will support product and rating changes, APIs, policy transactions, Policy Extension, Guidewire Cloud Platform migration activities, authentication changes, rate migration, and release stabilization.

The Quality Engineer will contribute to quality throughout the delivery lifecycle, including requirements refinement, three-amigo sessions, in-sprint validation, integration testing, regression, UAT, production readiness, and post-release verification. The team provides exposure to Guidewire InsuranceNow, commercial insurance workflows, rating and policy behavior, APIs, downstream integrations, cloud modernization, and modern testing practices. The role offers the opportunity to work with experienced engineers, analysts, product partners, and business stakeholders while learning how software moves from requirements through production in an agile environment.

Candidates will contribute to a team that values collaboration, continuous learning, automation, risk-based testing, and measurable improvement. Quality practices include broad regression coverage, recurring critical-suite execution, reduced regression cycle time, and the use of tools such as Glean and GitHub Copilot to support requirements analysis, test-case development, unit-test development, and defect investigation.

Responsibilities

• Participate in stand-ups, backlog refinement, three-amigo sessions, sprint planning, release planning, and defect triage.
• Review assigned requirements, acceptance criteria, designs, API contracts, and technical changes for testability.
• Create and maintain test scenarios, test data, automation assets, and traceability.
• Execute in-sprint functional testing across ExpressConnect 2.0 workflows.
• Support integration, regression, UAT, performance, and production-validation activities.
• Analyze test failures, reproduce and document defects with clear evidence, assess business impact with support from the team, and work with developers and analysts to verify fixes.
• Support release readiness by completing assigned testing, validating deployments and environment configuration, reporting results and open risks, and performing post-release smoke and regression validation.
• Maintain and improve assigned automation, identify duplicate or low-value tests, follow team processes for test data and defect management, share findings with teammates, and build product and insurance-domain knowledge.
• Under guidance, carry out procedures to ensure all information systems products and services meet organization standards and end-user requirements.
• Analyze and review requirements, user stories, and technical work products.
• Apply secure software and systems engineering practices throughout the delivery lifecycle to ensure data and technology solutions are protected from threats and vulnerabilities.
• Use appropriate quality engineering tools to design and create needed automation.
• Validate basic test results, record and research defects.
• With guidance, leverage appropriate test engineering and automation tools and techniques for each technology domain and application.
• Assist in identifying means to deliver more effective and efficient testing without compromising quality.
• Execute basic to moderate release testing and back-out testing when needed.
• Identify, document, and report release test results.
• Address defects found in release testing and work with appropriate team members to resolve open testing issues or questions.
• Align with the Nationwide automated testing reference architecture.
• Comply with release management process governance and timelines throughout the release.

Requirements

• Two years of related experience with software delivery or educational experience within a technology domain.
• Demonstrated experience in testing for agile teams including planning, test plan creation, maintenance, and execution.
• Understanding of test automation and optimization throughout a stack and the tools to support.
• Guidewire InsuranceNow experience required.
• Tosca or Playwright Test Automation Experience.
• AI experience.

Qualifications

• Undergraduate studies in computer science, management information systems, or a related field is preferred.
• Technology certifications including TOSCA Automated Specialist 1 (AS1), TOSCA Automated Specialist 2 (AS2), or other related designations are preferred.
• Solid analytical and communication skills, knowledge of planning.
• Ability to problem solve and set priorities.
• Insurance/financial services industry knowledge is a plus.

Schedule

2 days in office, 3 days remote.

Work location must be within 35 miles of Scottsdale, AZ (18700 Hayden Road) or Columbus, OH (One Nationwide Plaza).

Pay

The national salary range for Sr Analyst, Quality Engineer: $76,000.00–$143,000.00.

The expected starting salary range for this role: $76,000.00–$115,000.00.

Benefits

• Medical, dental, and vision insurance.
• Life insurance, short- and long-term disability coverage.
• Paid time off: minimum of 18 days per full calendar year (pro-rated quarterly based on hire date).
• Nine paid holidays.
• 8 hours of Lifetime paid time off.
• 8 hours of Unity Day paid time off.
• 401(k) with company match.
• Company-paid pension plan.
• Business casual attire.