Sr Analyst Intl Solutions Business Intelligence

About the role

This is a hybrid role with the expectation that work will regularly take place both inside and outside of a company office. Based in one of our hubs in SF, NYC, Raleigh, or Charlotte, the Senior Analyst, International Solutions Strategy & Insights will report to the Enterprise Head of International Solutions and be an integral part of the broader Global Banking and Markets division. The role supports the strategic expansion of First Citizens Bank’s global banking franchise—including First Citizens Bank, Silicon Valley Bank, and CIT—by addressing the international operating needs of clients as they scale globally.

This versatile position combines hands-on data analytics, market insight, strategic thinking, and cross-functional engagement to surface revenue growth opportunities, improve visibility into international client behavior, and support the development of holistic global banking solutions. It is ideal for a commercially minded analyst seeking exposure to international banking, cross-border payments, liquidity management, FX, and trade finance.

Responsibilities

• Coordinate international data and reporting across all international products and lines of business to strengthen holistic visibility into global product performance and client engagement.
• Design and build dashboards, reporting frameworks, and analytical tools that provide actionable insights into international client activity, product usage, flows, revenue trends, and growth opportunities.
• Identify revenue growth opportunities by analyzing client behavior, international product penetration, transaction flows, wallet expansion potential, and cross-product adoption patterns.
• Partner with leadership to translate analytics into targeted client strategies, pipeline opportunities, and measurable commercial outcomes.
• Support the evolution of reporting and management information to monitor compliance with international risk and governance frameworks.
• Contribute to the development of international market, competitive, and regional insights to inform geographic expansion strategy.
• Support and help shape the consolidation and evolution of cross-product initiatives into a prioritized international solutions roadmap.
• Engage with sales and product leadership to advocate for the ideation, development, and commercialization of global and cross-border solutions.
• Participate in complex cross-functional enterprise-level strategic initiatives to expand global reach, optimize client experience, and improve operational scalability.
• Support cross-product pricing discussions for international solutions, ensuring competitiveness and profitability.
• Serve as connective tissue between internal stakeholders, client feedback loops, and market intelligence.

Requirements

• Bachelor’s Degree and 4 years of experience in financial services, corporate treasury, consulting, fintech, or global payments.
• OR High School Diploma or GED and 8 years of experience in financial services, corporate treasury, consulting, fintech, or global payments.
• Strong hands-on analytics and visualization skills leveraging Power BI, Tableau, SQL, Python, Excel modeling, and similar tools.
• Proven data synthesis skills with the ability to translate data into insights and actionable recommendations.

Preferred Qualifications

• BS/BA in Data Science/Analytics, Engineering, Finance, Business, Economics, or 8+ years of relevant experience.
• Exposure to FX, cross-border payments, liquidity, trade finance, treasury management, or international banking.
• CTP, CertICM, CFA, MBA, or relevant advanced degree/certification.

Skills and Attributes

• Comfortable balancing strategic thinking with hands-on execution and detail-oriented analytical work.
• Commercial orientation and ability to connect insights to revenue growth.
• Strong intellectual curiosity, creativity, and a proactive problem-solving mindset.
• Ability to navigate ambiguity and contribute with an entrepreneurial spirit.
• Motivated and committed to continuous improvement and learning.

Pay

If hired in CA or NY, the base pay for this position is generally between $114,000.00 and $152,000.00. If hired in NC, the base pay is generally between $95,000.00 and $126,000.00. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits

Benefits are an integral part of total rewards, and First Citizens Bank is committed to providing a competitive, thoughtfully designed, and quality benefits program. More information can be found at https://jobs.firstcitizens.com/benefits.