Sr Analyst Intl Solutions Business Intelligence

About the role

This position delivers data-driven insights to support international business strategy and partners with business teams to identify opportunities that optimize performance across global products and markets.

Responsibilities

• Analyze complex datasets to identify trends, risks, and opportunities across international products and markets; develop actionable insights to support strategic initiatives and business performance.
• Provide regular reporting and ad-hoc analysis for senior leadership.
• Design, build, and maintain dashboards and visualization/reporting tools that deliver actionable insights into international client activity, product usage, transaction flows, and revenue trends by examining client behavior, product penetration, wallet expansion, and cross-product adoption.
• Partner with cross-functional teams to understand market- and product-specific needs, challenges, and opportunities; translate global strategy into targeted client strategies, pipeline opportunities, and measurable commercial outcomes.
• Support sales and product leadership in advocating for the ideation, development, and commercialization of global and cross-border solutions.
• Act as a liaison between business units, IT, and data teams; support leadership with presentations, forecasting, and strategic planning.
• Serve as connective tissue between internal stakeholders, client feedback loops, and market intelligence to shape the evolution of cross-product initiatives and the international solutions roadmap.
• Develop and maintain data models where applicable and ensure compliance with data privacy regulations across regions; work with large datasets from multiple enterprise sources.
• Identify opportunities to enhance BI capabilities, tools, and processes; stay current on industry trends in analytics, data visualization, AI, and global markets; mentor junior analysts and support team development.

Requirements

• Bachelor’s degree and 4 years of experience, or high school diploma or GED and 8 years of experience in financial services, corporate treasury, consulting, fintech, or global payments.
• Strong hands-on analytics and visualization skills using Power BI, Tableau, SQL, Python, Excel modeling, and similar tools.
• Proven ability to synthesize data into insights and actionable recommendations.

Preferred Qualifications

• BS/BA in Data Science/Analytics, Engineering, Finance, Business, Economics, or 8+ years of relevant experience.
• Exposure to FX, cross-border payments, liquidity, trade finance, treasury management, or international banking.
• CTP, CertICM, CFA, MBA, or other relevant advanced degree or certification.

Skills and Attributes

• Comfortable balancing strategic thinking with hands-on execution and detail-oriented analytical work.
• Commercial orientation and ability to connect insights to revenue growth.
• Strong intellectual curiosity, creativity, and a proactive problem-solving mindset.
• Ability to navigate ambiguity and contribute with an entrepreneurial spirit.
• Motivated and committed to continuous improvement and learning.

Pay

• California or New York: $114,000 – $152,000 base pay.
• North Carolina: $95,000 – $126,000 base pay.

Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits

First Citizens Bank offers a competitive, thoughtfully designed benefits program. More information can be found at jobs.firstcitizens.com/benefits.