Sr Analyst International Compensation - US Based Remote

Core Responsibilities

• Ensure taxability matrices are accurate, current, and maintained for each supported country.
• Cook up annual tax legislation reviews with external tax providers and ensure reviews are completed timely.
• Assess tax legislation changes and ensure all required payroll and tax updates are implemented accurately.
• Update payroll guides, taxability documentation, and payroll instructions to reflect legislative or policy changes.
• Perform and review tax gross-up calculations and tax withholding calculations within the suppliers payroll system.

Payroll Documentation & Governance

• Maintain payroll instruction guides and payroll schedules on a regular basis.
• Communicate updates and changes clearly and proactively to client payroll contacts and internal stakeholders.
• Create new country implementation guides for countries added to the GATE payroll footprint, ensuring clarity, accuracy, and scalability.
• Reconcile payroll reports to systems of record, investigating and resolving discrepancies.
• Document payroll and tax processes to ensure consistency, knowledge transfer, and audit readiness.

Financial Management & Invoicing

• Manage and support client invoicing, ensuring invoices reconcile with the number of payroll calculations performed.
• Absorb billing preparation when necessary and understand the financial impact of client service level agreements (SLAs).
• Assist in tracking revenue associated with payroll services.
• Absorb supplier invoices for both payroll system and tax providers ensuring accuracy and proper approvals.

Training & Knowledge Sharing

• Train, mentor, and provide ongoing guidance to new or less experienced team members.
• Serve as a subject matter resource for global payroll, taxability, and compliance-related questions.
• Support knowledge sharing through documentation, job aids, and informal coaching.

Process Improvement, Projects & Collaboration

• Partner with internal teams (Payroll, Tax, Finance, Product, and Operations) and external vendors to support payroll delivery.
• Identify opportunities to improve processes, controls, and documentation, with a continuous improvement mindset.
• Provide support on projects and other duties as directed, including new country launches and system or process enhancements.
• Demonstrate initiative in understanding how processes work and why, using insights to drive improvements.

Marketing & Product Support

• Assist with marketing-related efforts, including:
• Updating product features and service descriptions
• Creating and maintaining one-pagers
• Providing feedback on payroll-related video or training content

Core Competencies & Skills

• Strong global payroll tax knowledge and understanding of local taxability rules
• International compensation knowledge
• Exceptional attention to detail and accuracy
• Strong analytical, organizational, and planning skills with a strong aptitude for numbers
• Excellent written and verbal communication skills
• Results-focused, proactive, and strong problem-solving mindset
• Proven project management capabilities
• Ability to collaborate effectively with internal and external partners
• Ability to document processes clearly and effectively
• Continuous improvement mindset with the ability to find better, more efficient ways of working
• Advanced proficiency in Microsoft Office, especially:
• Microsoft Excel (formulas, formatting, VLOOKUP/XLOOKUP, pivot tables, macros)
• Microsoft Word
• Strong systems proficiency with demonstrated ability to learn new technical systems quickly

Success Measures / KPIs

• Compliance & Accuracy
• Taxability Matrix Accuracy: 100% of supported countries reviewed and updated annually, with timely interim updates for legislative changes.
• Legislative Change Implementation: 100% of payroll and tax changes implemented accurately by the required effective date.
• Payroll & Tax Error Rate: Zero material tax, gross-up, or withholding errors post-processing.
• Payroll Processing & Reconciliation
• Payroll-to-System of Record Reconciliation: ≥ 99.5% reconciliation accuracy with discrepancies identified and resolved within defined SLAs.
• Issue Resolution Timeliness: Payroll discrepancies resolved within agreed service timelines.
• Financial & Revenue Management
• Invoice Accuracy: ≥ 99% accuracy between client invoices and payroll calculations performed.
• Revenue Tracking Accuracy: Variance between expected and actual revenue within acceptable thresholds (e.g., ≤ 1%).
• Vendor Invoice Accuracy: Timely and accurate processing of supplier invoices with minimal rework.
• SLA Financial Awareness: Demonstrated understanding and proactive management of service level agreements and their financial impact.
• Documentation, Governance & Scalability
• Payroll Guide Currency: 100% of payroll instruction guides and schedules reviewed and maintained annually.
• New Country Readiness: New country implementation guides delivered on or before go-live.
• Process Documentation: Key payroll and tax processes documented and kept audit-ready.
• Training, Leadership & Collaboration
• Knowledge Transfer Effectiveness: Successful onboarding and reduced ramp-up time for new or less experienced team members.
• Stakeholder Satisfaction: Positive feedback from internal partners and client payroll contacts; minimal escalations.
• Continuous Improvement & Projects
• Process Improvements Delivered: Meaningful efficiency, accuracy, or control enhancements implemented annually.
• Project Delivery: Assigned projects delivered on time and within scope.

Preferred Qualifications

• Experience working with global payroll providers and tax advisors
• Prior experience supporting multi-country payroll operations
• Familiarity with payroll systems, tax engines, and compliance frameworks