Sr. Analyst, Infrastructure Quality Assurance (Puerto Rico)

Location: Remote (candidate must be currently living in Puerto Rico). Occasional travel to the Santa Isabel site may be required.

About the Role

As a Sr. Analyst, Infrastructure & Workplace Services, you will create test cases, conduct tests, analyze data, and prepare reports to ensure products and services meet established requirements. You will collaborate with other teams to implement quality control measures, troubleshoot issues, and recommend solutions to enhance overall quality.

Responsibilities

• Develop and execute detailed test cases to assess software functionality and performance
• Identify and document defects, bugs, and other observations
• Evaluate and create reports on test outcomes
• Present test results to developers and other stakeholders
• Work closely with developers and stakeholders to review documented testing results
• Routinely review requirements to ensure tests cover all aspects of the software, feature, or service
• Adhere to relevant quality assurance standards and regulations
• Continuously improve the testing process as services, standards, and requirements evolve
• Leverage testing software such as Jira or Confluence to record testing information and processes
• Create test cases in Inflectra’s SpiraTest + Rapise codeless testing software to automate test case execution
• Maintain test lab machines with relevant software and updates
• Reference written work instructions (available in English only) for guidance with daily job activities

Requirements

• A University Degree or equivalent experience and minimum 2 years of prior relevant experience
• Experience with software development process and lifecycle
• Experience working with Microsoft Office Excel and Word
• Experience with QA methodologies and practices
• Familiarity with testing tools like Jira or Confluence
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract

Preferred Qualifications

• Basic familiarity with Azure Information Protection
• Familiarity with codeless automation tools
• Familiarity with project management principles and tools
• Capable of leading QA meetings
• Strong Windows troubleshooting skills

Benefits

• Competitive compensation
• Healthcare, wellness, retirement, and work/life benefits
• Parental (including paternal) leave
• Flexible work schedules
• Achievement awards
• Educational assistance
• Child/adult backup care