Sr. Analyst, Fraud & Investigations
Nationwide · Grandview Heights, OH · 2 days ago
Hybrid$63k–$116k/yrFull-time
About the role
This position will be hired on a SuccessFlex basis. The hired associate must reside within 35 miles of the following location: Grandview: 1000 Yard Street Grandview OH, 43215 Work schedule: 2 days in office, 3 days remote.
Responsibilities
- Investigate moderate to complex fraud cases across Annuity and Life Operations, identifying patterns and root causes.
- Maintains assigned claims and referral files in a confidential manner; documents all relevant facts about files in the appropriate electronic handling system(s).
- Delivers clear, concise, and complete case resolution responses that include investigative details and recommendations.
- Collaborates with internal and external partners to implement fraud prevention policies and controls.
- Monitors Anti Money Laundering (AML) and Fraud reports on a regular cadence to identify fraudulent “red flags” and AML activity.
- Provides proactive support to business partners which may include analyzing and trending information, consultation/training, and investigative changes/impacts leading to increased awareness.
- Maintains and pursues technical proficiency, including participating in continuing fraud education through fraud seminars and other company-sponsored courses.
Qualifications
- Experience in fraud investigation, risk mitigation, financial services, or related fields.
- Strong analytical and problem-solving skills.
- Clear and professional communication skills.
- Comfortable working independently and managing multiple tasks.
- Proficient in Microsoft Office (especially Excel and PowerPoint).
- Familiarity with fraud trends and prevention tools is a plus.
- Commitment to continuous learning and technical proficiency.
Skills
- Knowledge of current trends in fraudulent claims.
- Knowledge of industry-leading fraud detection and prevention tools.
Benefits
- Medical/dental/vision
- Life insurance
- Short and long term disability coverage
- Paid time off
- Unity Day paid time off
- 8 hours of Lifetime paid time off
- 401(k) with company match
- Company-paid pension plan
- Business casual attire
Pay
$62,500.00 - $115,500.00
Schedule
2 days in office, 3 days remote.