Sr. Analyst, Customer Collaboration

About the Role

Provide a supply chain leader to partner with the supply chains of strategic, cross-business unit customers to improve service levels through direct contact and data exchange.

Responsibilities

• Directly interface with strategic customers on forecast and supply
• Resolve supply-related issues for products
• Improve service and customer supply scorecard ratings
• Work with the customer to improve supply costs and inventory turns
• Play a key role in new product launches from concept to completion
• Interface weekly with customers to understand forecast changes, service and supply constraints, and communicate throughout the Novolex organization
• Analyze past and present sales and trends to anticipate needs and prevent constraints
• Resolve new business opportunities for products
• Resolve production, packaging, and procurement issues that interrupt Novolex's ability to supply product

Qualifications

• BA/BS required with emphasis in sales, planning, or operations management preferred
• 5+ years of sales, business, or supply chain experience
• Experience working with Food Service Distribution Broadliners (Sysco, GFS, USF, Ed Don, etc.) a plus
• Ability to establish and maintain direct customer relationships
• Ability to organize and manage multiple projects simultaneously
• Ability to work independently
• Strong oral and written communication skills
• Strong analytical and financial skills
• Strong computer literacy – SAP, JDA, and Microsoft Office preferred

Pay

$83,000 - $139,000 + bonus + benefits. Individual pay is determined by job-related skills, experience, and relevant education or training.

Benefits

• 401(k) plan with company match
• Comprehensive medical, dental, and vision insurance
• Flexible spending and health savings accounts
• Paid vacation and sick days
• Paid parental leave
• Paid holidays
• Wellness program