Sr. Analyst, Culinary Innovation, Firehouse Subs, LAC

About the role

RBI is a global leader in the quick service restaurant industry, managing iconic brands such as Tim Hortons, Burger King, Popeyes, and Firehouse Subs. With over 30,000 restaurants worldwide, RBI is committed to innovation, growth, and building the most beloved restaurant brands.

Key Responsibilities

• Work jointly with internal and franchisee marketing, innovation and ops team to develop product concepts, recipes and help generate operation manuals.
• Monitor launches, execution and KPIs to ensure successful and impactful product roll out.
• Identify market opportunities and trends to generate new product lines.
• Identify technical issues in existing products/ingredients and generate improvement action plan.
• Generate sensorial testing jointly with key stakeholders to ensure consumer preference and product standards.
• When needed, visit production facilities and attend supplier production runs.
• Facilitate regular meetings with key suppliers to discuss opportunities for cost reduction and/or quality improvement.
• Aid in onboarding new suppliers and ensure compliance with brand policies/regulations.
• Support operations team in determining proper equipment settings, holding and handling to ensure quality of the product, speed of service and easy execution.
• Collaborate with operations team to elaborate operation alerts.
• Support procurement team in identifying limitations within product specifications, finding alternatives and evaluating COGS feasibility of new launches.
• Support QA team on follow ups with suppliers and QA process evolution.
• Support the LAC culinary Chef into regional implementations and developments.
• Act as a key liaison between franchisees, internal departments (Marketing, Supply Chain, QA), and external vendors to support seamless implementation of new products.
• Career coordination and project management support for operational projects from concept through execution, ensuring alignment with company goals and timelines.
• Support national and regional initiatives, product launches, product transitions, and alternative plans for emergency situations such as stockouts, supplier production setbacks and other market specific issues.

Required Skills And Qualifications

• Educational Background: Bachelor’s degree in food science, culinary arts or related fields.
• Experience: Minimum 2 years in similar roles in QSR or kitchen experience, preferably.
• Technical Skills: Proficiency in Microsoft Office (Excel and PowerPoint required).
• Data-driven mindset with the ability to generate insights from data and support strategic decision-making.
• Presentation skills with the ability to structure, create and present innovation plans.
• Execution mindset to be able to deliver the plans together with the franchisees or internal areas.
• Excellent written and verbal communication skills and an ability to communicate effectively and professionally with all levels of the organization.
• Start-up mentality, eager to move quickly, act autonomously, and work with a lean team.
• Passionate advocate for exceptional guest experiences and customer loyalty.
• You are a Food Lover: trying new menu, cooking, or eating are amongst your life passions.
• Creative problem-solving skills.
• Entrepreneurial spirit with “it’s always Day 1” mindset.
• Languages: Written and verbal proficiency within both English and Spanish languages are required.

Why Join RBI?

At RBI, we believe in empowering our teams to drive meaningful change. As Senior Analyst, Innovation for Firehouse Subs LAC, you will play a crucial role in shaping the market position of our iconic brands and delivering unparalleled experiences to our guests.