Sr Analyst

Servicing

• Serve as an analytics SME, cultivating and maintaining strategic client relationships to drive data-informed decision-making
• Demonstrate deep knowledge of the client's industry landscape, competitive positioning, and key business drivers to proactively guide analytical strategy
• Partner cross-functionally with internal stakeholders to uncover opportunities for analytics to inform and accelerate business initiatives
• Translate complex data into clear, actionable insights and strategic recommendations, effectively bridging the gap between analytics and business objectives
• Lead and advocate for process optimization and quality assurance initiatives to continuously elevate the client experience
• Anticipate and troubleshoot analytical or data integrity issues, providing timely escalation and resolution strategies as needed
• Drive sophisticated analyses using Adobe Analytics and other tools, delivering impactful insights across multi-channel digital ecosystems
• Collaborate with the Optimization Team to identify strategic testing and personalization opportunities that enhance customer experience and performance outcomes

Required Skills

• Proficient in advanced web analytics platforms, with a strong emphasis on Adobe Analytics for end-to-end digital performance measurement
• Comprehensive experience across the digital ecosystem, including web analytics, paid media, search, and social performance measurement
• Strong executive communication skills, capable of presenting complex data-driven narratives to senior stakeholders, clients, and cross-functional teams
• Pride in work product with high accountability, initiative, and thought leadership
• Must be able to handle multiple clients and projects simultaneously
• MS Office (Word, Excel, PowerPoint, Power BI) experience required
• Bachelor’s degree in Digital Marketing, Data Science, or Marketing preferred
• Self-starter with 2-5 years of analytic experience in an Agency or Marketing environment a plus
• Highly self-motivated and dependable, with a demonstrated ability to thrive both independently and in collaborative team settings

About MRM

MRM creatively engineers total human experiences. Through purposeful, dynamic intersections between business leadership, strategy, creative, technology and data sciences, MRM operates in a borderless, integrated way, to allow for greater collaboration and velocity— all to the service of helping businesses grow meaningful relationships with people.

MRM has 35-plus offices across North America, Latin America, Europe, the Middle East and Asia Pacific. At MRM, we value a culture in which all people are treated with dignity, fairness and respect. We’re committed to fostering a positive environment free from harassment and discrimination. We empower individuals to take action and be creative when solving problems. And we expect self-awareness and accountability from team members at all levels of the organization.

This is much more than a statement - it’s in the act of living our daily lives. MRM is an equal opportunity employer and does not discriminate on the basis of race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other occupationally irrelevant criteria.