Sr. AI Product Owner - Enterprise AI Platforms

The Role at a Glance

This role serves as the Sr. Product Owner for the enterprise's internal AI platform capabilities (currently Claude and Microsoft 365 Copilot). The position owns the internal product backlog — covering integrations, configurations, use-case enablement, governance controls, and user-facing capabilities. The role is responsible for translating business and user needs into a prioritized, actionable roadmap; driving execution against that roadmap; and ensuring measurable adoption and value realization across the enterprise.

What you'll be doing

• Product Ownership & Roadmap Execution

  • Owns and manages the internal product backlog for the enterprise's Claude deployment — including integrations, configurations, use-case enablement, prompt and template libraries, governance controls, and platform-level capabilities.
  • Owns the internal Microsoft 365 Copilot enablement backlog, channels enterprise feedback into Microsoft's product roadmap, and aligns internal delivery with Microsoft's release cadence.
  • Drives execution of the Enterprise AI roadmap, managing dependencies across platforms, teams, and releases.
  • Serves as a decision-maker for backlog prioritization and scope trade-offs, ensuring stakeholder alignment throughout the development lifecycle.

• User-Centered Discovery & Enablement

  • Partners with power users and key stakeholders to deeply understand use cases, workflows, and unmet needs.
  • Translates user and business needs into clear epics, features, and user stories that inform platform enhancements and roadmap evolution.
  • Incorporates feedback loops and usage insights to continuously refine product direction and delivery.

• Metrics, Adoption & Value Realization

  • Defines, tracks, and reports on key performance indicators (KPIs) related to AI adoption, usage, value realization, and business outcomes.
  • Uses data and insights to inform roadmap decisions, prioritize investments, and measure progress against business objectives.
  • PARTNERS WITH ENABLEMENT, CHANGE MANAGEMENT, AND COMMUNICATIONS TEAMS TO SUPPORT ADOPTION STRATEGIES AND SUSTAINED USAGE.

• Cross-Functional Collaboration

  • Collaborates with internal technology teams to ensure AI solutions are scalable, secure, and aligned to enterprise standards.
  • Works closely with architecture, security, and governance stakeholders to ensure responsible and compliant use of AI capabilities.
  • Provides subject matter expertise on enterprise AI capabilities, usage patterns, and product direction.

• Leadership & Continuous Improvement

  • Maintains awareness of emerging AI trends, platform enhancements, and industry best practices, assessing relevance and impact on the enterprise roadmap.
  • Identifies opportunities for process and delivery improvements across product management and AI enablement practices.
  • Mentors and supports junior product owners or team members as part of a broader Enterprise AI product group.

What we’re looking for

• Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's).
• 5–7+ years of experience in Product Ownership, Product Management, Business Analysis, or a related role within technology or platform teams.
• Experience working with enterprise platforms, SaaS products, or internal digital tools.
• Hands-on experience with enterprise generative AI tools (e.g., Claude, Microsoft 365 Copilot, ChatGPT Enterprise, Gemini), driving adoption, shaping use cases, or owning a GenAI feature area.