Sr. Account Executive

About ShipMonk

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.

Responsibilities

• Product Knowledge Expert: Understand ShipMonk’s products’ features allowing you to present the benefits accurately and persuasively. We need enthusiastic individuals to be passionate about ShipMonk’s products and eager to share the benefits while selling to perspective clients.
• Presentation Skills: Able to facilitate a flawless presentation that engages the customer, interprets and understands the mindset of the listener while providing a consultative approach to negotiate service agreements to close business.
• Relationship Builder: Construct strong relationships with customers that embody the Shipmonk "GSD" attitude.
• Problem Solver: Find that solutions equal customer retention and closed deals. Candidates must use critical thinking to identify an issue and provide solutions that win business.

Requirements

• A minimum of 2 years of sales, portfolio, account executive or relationship management experience with the proven ability to accelerate account growth and engagement.
• The ability to navigate multiple internal systems and tools and thrive in a fast-paced environment
• The ability to work effectively within a team environment
• Prior experience with Salesforce or similar CRM tool

Qualifications

• Strong written and verbal communication skills
• This role requires an analytical mind that can think innovatively and challenge traditional servicing approaches
• Ability to negotiate service agreements
• Ability to build relationships
• Organizational and time-management skills
• Business acumen
• Enthusiastic and passionate

Skills

• Product Knowledge Expert
• Presentation Skills
• Relationship Builder
• Problem Solver

Benefits

ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pay

Details TBD

Schedule

Details TBD

Benefits

Details TBD

Contact

To apply for this job, please visit our website and submit your application.