Sr Account & Business Development Manager

Primary Job Duties

• Partner With Sales Leadership To Understand Multi-year Financial And Operational Objectives And To Build a Strategic Prospecting Plan.
• Initiate and schedule recurring educational sessions with key account managers.
• Curate customized FAM/Site Visit experiences for new prospects to accelerate conversion and strengthen buyer confidence.
• Participate in select, high-value out-of-market events to build new relationships and deepen existing ones.
• Maintain engagement with the preferred customer base through structured touchpoints (social media engagement, check-ins, account reviews, and ongoing follow-up).
• Generate new, organic leads independently as a Resorts World representative, while also supporting the broader Sales Team’s pipeline development and account growth.
• Meet and exceed revenue quotas and goals established by Leadership.
• Proactively solicit new customers that meet the business profile through prospecting skills to drive incremental revenues and secure future agreements.
• Understand contract clauses and negotiate proper business terms to drive property revenues and minimize risk.
• Utilize negotiation skills to position both Parties in a fair and mutually beneficial commitment.
• Partner with internal stakeholders and other departments outside of Sales Department to support customer needs and drive positive results for the group, increasing loyalty.
• Perform other job-related duties as requested.

Qualifications

• At least seven (7) years of previous Hotel/Resort Convention Sales experience.
• At least five (5) years of previous management/leadership within the Hospitality field.
• Track record of strong selling and closing skills.
• Strong Customer Relations & Communication skills.
• Critical thinking skills, solution oriented.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
• Preferred Bachelor’s degree preferred.
• Previous experience working in a large group business complex, luxury resort.
• Previous experience in a Business Development Role.
• Knowledge of property operations.
• Minimum Education And Experience At 21 years of age: High School Diploma or equivalent.
• Minimum five years of experience in hotel or convention sales.
• Minimum three years of previous management/leadership in the hospitality industry.
• Certificates, Licenses, Regulations: Proof of eligibility to work in the United States. Obtain all required Licenses & Certifications.

Physical Demands

• Work is typically performed in an office environment and requires travel.
• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 20 lbs.
• Eye/hand coordination.
• Comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS), and other instructions.