Sprinkler Service Technician

About the role

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, seeks a skilled Fire Sprinkler Technician to join their team. With over 140 years of experience, they help customers optimize energy use, reduce carbon emissions, and operate with precision and resilience.

Responsibilities

• Receive service calls from the Service Resource Center, including descriptions of equipment/system malfunctions.
• Contact customer representatives to determine equipment/system issues.
• Perform service and repairs on various types of sprinkler systems, including wet, dry, pre-action, deluge, and fire pumps.
• Diagnose and repair equipment using prescribed troubleshooting procedures and reference technical manuals, part manuals, and other relevant documents.
• Read and interpret blueprints, diagrams, specifications, and operational product manuals.
• Demonstrate excellent customer service, organizational skills, and a positive attitude.
• Work independently and demonstrate the ability to learn quickly.

Required

• 3+ years of documented experience in the Fire Sprinkler industry, focusing on service and repair of sprinkler and suppression systems.
• Retain any necessary licenses required by national, state, and local codes.
• Maintain a truck inventory to ensure timely responses to customer needs.
• Adhere to and implement safety guidelines and procedures.
• Hold a valid driver's license with a driving record meeting company requirements.
• Be capable of performing physical labor, including carrying and moving equipment and tools weighing up to 70 lbs.
• Have the ability to work in unusual and sometimes difficult positions, such as climbing ladders, scaffolding, and high lift equipment up to 60 feet.
• Understand and comply with all safety requirements of the company and the customer.

Preferred

• NICET Level II certification.

Pay & Benefits

Hiring hourly range: $28-38 per hour (hourly rate determined by education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data).

This position offers a competitive benefits package, including a competitive hourly range.