Jobs · Business Development · New Hampshire

Sprinkler Sales Executive

Encore Fire Protection · Concord, NH · 4 wk ago
Business Development$50k/yrFull-time

About the role

Small contracting work lives in the space between service and large construction projects. Customers are not looking for a full ground-up system install, but they still need someone who can walk into a building, understand the problem, put together a clear plan, and move quickly. This role is ideal for someone who can develop and maintain relationships with new and existing customers, conduct site walks and customer meetings, generate and follow up on quoted opportunities, and partner closely with various teams to support customer needs and drive successful project outcomes.

Responsibilities

  • Develop and maintain relationships with new and existing customers across the Small Contracting division.
  • Conduct site walks and customer meetings to evaluate project opportunities, define scope, and identify additional work opportunities.
  • Generate and follow up on quoted opportunities through customer requests, inspections, service calls, referrals, and ongoing account relationships.
  • Build trust with customers through responsive communication and consistent follow-through throughout the project lifecycle.
  • Partner closely with Service, Operations, Scheduling, and Field Teams to support customer needs and drive successful project outcomes.
  • Perform field surveys and gather accurate project scope information for sprinkler-related repairs, retrofits, modifications, and tenant improvement work.
  • Build detailed estimates and proposals including labor, materials, permits, subcontractors, and equipment.
  • Review drawings, specifications, and applicable code requirements while coordinating with vendors, suppliers, and design teams for pricing and technical support.
  • Ensure estimates align with company pricing standards, profitability targets, and operational capabilities while identifying project risks and scope gaps before work is sold.
  • Coordinate project turnover with Operations, Scheduling, Design, and Field Teams to ensure complete documentation and clear scope expectations.
  • Support permitting, scheduling, procurement, project communication, and field execution as needed.
  • Assist with scope clarification, customer communication, project changes, and additional sales opportunities throughout project execution.
  • Manage an active pipeline of quoted and awarded projects while maintaining accurate customer, proposal, and forecast information within company systems.
  • Participate in operational meetings, forecasting discussions, and process improvement initiatives.
  • Maintain organized project documentation while balancing multiple active opportunities with responsiveness, accuracy, and professionalism.

Requirements

  • 3-5+ years of experience in estimating, inside sales, customer service, or project coordination within a trade, service, construction, or technical environment.
  • Experience estimating sprinkler projects, service work, or related construction projects, with a working knowledge of commercial fire sprinkler systems and field applications.
  • Ability to read construction drawings, specifications, inspection reports, and technical work orders while accurately identifying scope and asking the right questions.
  • Strong verbal communication skills with the ability to explain technical issues, project scope, and recommendations clearly to customers with little or no technical background.
  • Highly organized with strong time management, follow-through, and the ability to manage multiple active quotes, projects, deadlines, and shifting priorities without losing attention to detail.
  • Mechanical aptitude, resilience, and comfort working in fast-paced technical and field-driven environments where direct communication and problem solving are part of the day-to-day.
  • Proficiency with Microsoft Outlook, Word, and Excel, along with the willingness and ability to quickly learn CRM systems, estimating platforms, and operational tools such as HubSpot or ServiceTrade.

Qualifications

  • E-Verify Employer
  • Equal Opportunity Employer

Skills

  • Technical aptitude
  • Customer service skills
  • Project management
  • Communication skills
  • Organizational skills

Benefits

  • Competitive Salary
  • Purpose-Driven Work Environment
  • Flexible Dress Code
  • People-Focused Culture
  • Tools for Success
  • Health and Wellness
  • Retail Planning
  • Life Insurance

Pay

Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.

Schedule

Flexible schedule to accommodate the fast-paced nature of the work.

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