Springhill Suites Colorado Springs South - Assistant General Manager OEM
About the Role
Step into the spotlight as the Assistant General Manager, ensuring every guest leaves with a smile and the hotel operates seamlessly. When the General Manager is away, you’ll oversee departments, drive revenue, control costs, and empower your team. This is an overtime-eligible manager (OEM) position, with overtime calculated accordingly.
Responsibilities
- Supervise multiple departments and drive hotel profitability by managing teams and collaborating with the General Manager.
- Proactively identify and resolve challenges to maintain smooth daily operations.
- Recruit, hire, and train Guest Services staff, and support team development through training programs.
- Maintain clear communication with colleagues and guests, addressing concerns with active listening.
- Work confidently with financial data and reporting tools to support hotel operations.
- Utilize Windows Operating Systems for management and reporting tasks.
- Uphold professional appearance and grooming standards for yourself and the team.
- Deliver exceptional hospitality with a service-focused attitude in every interaction.
Requirements
- At least five years of progressive hotel experience (Rooms or Food & Beverage), or a four-year degree with 2–3 years of experience, or a two-year degree with 3–4 years of related experience.
- Supervisory experience required.
- Ability to remain calm and objective under pressure.
- Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid.
Benefits
After an initial waiting period, full-time employees are eligible for a competitive benefits package, including:
- Daily Pay (ask your Recruiter for details).
- Medical, Dental, and Vision Coverage.
- Short-Term and Long-Term Disability Income.
- Term Life and AD&D Insurance.
- Paid Time Off.
- Employee Assistance Program.
- 401k Retirement Plan.
- Hotel discounts and discount programs.
- Online training courses, management apprentice programs, and leadership development opportunities.
About the Property
Experience modern travel at the newly renovated SpringHill Suites Colorado Springs South. Our hotel offers:
- Suites with Marriott bedding, workspaces, and sofa beds.
- Complimentary breakfast daily.
- Dining options at nearby restaurants like Rock Bottom Brewery, The Airplane Restaurant, and MacKenzie's Chop House.
- Indoor pool and 24-hour fitness center.
- Proximity to local attractions: Garden of the Gods, U.S. Olympic and Paralympic Training Center, Cheyenne Mountain Zoo, Pikes Peak, Royal Gorge, and Peterson AFB.
- Convenient location less than 10 minutes from Colorado Springs Airport.
Our team-oriented culture emphasizes collaboration, daily stand-up meetings, and a shared commitment to creating unforgettable guest experiences. As part of a global company managing over 800 hotels, we pride ourselves on a diverse workforce and a people-first approach.