Spring 2027 Technology Analyst Internships

About the role

As a Technology Intern, you will contribute to real-time projects, collaborate with fellow interns and cross-functional teams, help advance Company initiatives, and support Southwest's Purpose of connecting People to what's important in their lives through friendly, reliable, and low-cost air travel. Throughout the internship, you'll have the opportunity to learn, grow, and develop as a future professional while making a meaningful impact. The Technology Analyst Intern should be a strong communicator and collaborator, capable of presenting ideas in both technical and user-friendly terms while helping shape the future of Southwest's Technology Team.

Technology Workforce Strategy team focus

Technology Analyst Interns supporting the Technology Workforce Strategy team will offer a hands-on experience supporting workforce analytics, strategic planning, reporting, data quality, and capacity planning initiatives that help Technology achieve its priorities. Interns will collaborate with Technology leaders, HR Business Partners, FP&A, and workforce management stakeholders to support key business decisions. The role provides exposure to senior leadership and enterprise-wide workforce strategy efforts. This internship is an opportunity to develop skills at the intersection of technology, business, and strategic planning while helping ensure the right talent is aligned to the organization's needs.

Responsibilities

• Work with business Customers to conduct needs analysis relative to systems and business processes in order to create quality technical solutions
• Ensure solutions are aligned with internal tooling, business strategies and comply with departmental standards
• Manage timeframes for designing, coding, testing, and implementing to ensure solutions are delivered on time and within budget
• Serve as a resource to ensure effective communications between business and Technology Teams
• Participate in systems and acceptance testing

Required qualifications

• High School Diploma, GED or equivalent education required
• Progress towards degree, major, or minor in MIS, Business, Computer Science, Computer Engineering, Information Systems or Information Technology, Data Analytics, Statistics, Economics, Finance, Business Administration or similar degree
• Progress towards a 4-year undergraduate degree or graduate degree is required
• Must be currently enrolled as a full-time student (as defined by your university) at the time of application and during the internship
• Minimum 2.5 cumulative GPA at the time of application is required
• Must be at least 18 years of age
• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must have a valid U.S. Social Security Number to complete the full hiring process
• This position requires authorization to work in the United States as a permanent employee without sponsorship now or in the future
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available

Preferred qualifications

• 1-2 semesters remaining at the time the internship ends
• Previous internship or work experience as a Technology Analyst within the past 12 months
• Ability to stay organized and manage multiple and concurrent assignments under tight deadlines
• Ability to work effectively in a fast-paced, team-based, Customer service-oriented environment with a high regard for hospitality
• Demonstrate programming aptitude and ability for logical and abstract thinking
• Problem solving ability and strong written/verbal communications skills
• Works well in a culture that is open, direct, respectful, courteous, and compassionate

Skills

• Coursework or experience using Excel, Tableau, or similar data visualization and reporting tools
• Coursework or experience in Quickbase
• Coursework or experience to data analysis, business intelligence, reporting, or process improvement concepts
• Coursework or experience with Workday fundamentals
• Coursework or experience with Agile principles, project-based work

Schedule & pay

• Full-time 40hrs a week
• Must maintain a consistent weekly schedule during normal business hours at a max of 8hrs per day
• Program Dates: January 26, 2027 - April 23, 2027
• $26 - $30 /hour, corresponding with progress towards degree completion

Benefits

• Receive free unlimited space available travel privileges for yourself (taxes and fees may apply on international travel)
• Interns will be provided with any required equipment, such as a laptop, for the internship

Work location

This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location, away from our Corporate Campus. Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work off-site: Alaska, California, Colorado, Delaware, Illinois, Iowa, Massachusetts, Maryland, Montana, New Jersey, New Hampshire, New York, North Dakota, South Dakota, Oregon, Pennsylvania, Vermont, Washington, West Virginia, Wyoming, and Puerto Rico.