Spring 2027 Intern - Technology Services Operations

About the role

The Technology Services Operations Intern will work with the Business Technology team to support AI enablement, enterprise technology operations, and strategic technology initiatives. You will assist with AI adoption, technology implementations, and process improvements while helping deliver a great technology experience for Workiva employees.

Responsibilities

• Support AI enablement initiatives by researching capabilities, documenting best practices, and improving employee adoption
• Assist with enterprise technology implementations, migrations, and operational projects
• Help identify opportunities to improve processes through automation and AI
• Create and maintain technical documentation, knowledge articles, and training materials
• Assist with project coordination, testing, and user acceptance activities
• Collaborate with cross-functional teams to improve technology operations and employee productivity

Qualifications

Minimum Qualifications

• Actively pursuing a degree in Computer Science, Management Information Systems, Information Technology, Business Analytics, or a related field

Preferred Qualifications

• Strong interest in AI, automation, and emerging technologies
• Excellent verbal, written, and interpersonal communication skills
• Self-motivated with a strong focus on continuous improvement
• Ability to work successfully in a fast-paced, rapidly changing environment
• Strong organizational and problem-solving skills with the ability to manage multiple priorities
• Experience using AI tools (e.g., Gemini, ChatGPT, Claude) or SaaS platforms is a plus

Travel & Working Conditions

• Minimal travel
• Reliable internet access for any period of time working remotely and not in a Workiva office
• Location: This internship is primarily a remote opportunity. However, if you are located near one of our office hubs, you are welcome to work in a hybrid capacity and utilize our office spaces.

Recruitment Timeline

• Postings close: September 27, 2026
• Engineering postings close: October 2, 2026
• Interviews: Early to mid October
• Offers: Mid to late October 2027

Start Dates

Spring 2027 Internships: Monday, January 4, 2027 (15-20 hours per week max)

Pay

Salary range in the US: $22.00 - $22.00

Benefits

• 401(k) participation and match
• Paid sick leave
• A unique opportunity to further your learning experience through additional internship seasons

About Workiva

Workiva is the platform designed to bring confidence, control, and a competitive edge to the world’s most complex organizations. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation—ensuring data is trusted, traceable, and ready to act on. With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world. At Workiva, you’ll bring technology to market that executives, boards, and regulators depend on. The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny. If you’re energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we’d love to meet you.