Spravato - Medical Assistant (part-time)

Responsibilities

• Follow LifeStance policy to process telephone, electronic, and faxed medication refill requests daily from pharmacies, providers, and patients
• Perform and record patient vitals
• Absorb and enter Intake information into the electronic health record
• Process prior authorizations for patient medications
• Support patients in setting up medications for self-administration, verifying accuracy with an attention to detail
• Demonstrate excellent customer service when handling patient needs
• Interact and participate in interdisciplinary staff meetings and day-to-day functioning of clinic
• Handle and prepare specimens for processing by outside laboratory service
• Document as appropriate in electronic health record
• Adhere to HIPAA regulations, scope of practice guidelines, and related compliance standards

Requirements

• Associates Degree preferred
• MA certification required
• Must be efficient in 10-key and computer keyboard
• Exceptional customer service skills following up on issues until resolved
• Experience with an EMR system
• Ability to identify process improvement opportunities and implement corrective actions/updates as needed
• Comfortable with ambiguity and a willingness to work with a high degree of autonomy in fast paced environment and meet critical deadlines
• Highly organized with strong attention to detail and accuracy
• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture

Skills

• Customer service skills
• Attention to detail
• Handling of specimens
• Documentation in electronic health record
• Compliance with HIPAA regulations

Pay

$21 to $23 per hour

Schedule

24 hours/week