Sportsbook Ticket Writer-FullTime (Riverside)
Caesars Entertainment · Laughlin, NV · 3 days ago
On-siteMarketingFull-time
Why Join The Team
- Full-time employees eligible for benefits after waiting period (medical, dental, vision, etc.)
- Flexible scheduling (nights, weekends, mornings, holidays, etc.)
- Advancement opportunities - come grow a career with us!
Responsibilities
- Provide a top tier level of customer service that encourages customers to come back repeatedly
- Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control board
- Become familiar with our betting options and be able to strike up conversations with customers regarding those options
- Work to resolve customer disputes/complaints and escalate to direct supervisor when needed
- Be a positive team member and work collaboratively with other team members and your leadership team
- Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards
- Other duties as assigned
Qualifications
- Flexible availability
- Must have basic computer knowledge (Email, MS Excel, internet, etc.)
- Show me the money! Must have a minimum of 1 years of cash handling experience in a work setting
- H.S. Diploma, GED, or equivalent preferred
- 21+ years of age or older
- Be able to pass a background check
- Able to obtain a gaming license from the Gaming Control Board and other jurisdictions if deemed necessary
- High level of customer service
- Ability to work a flexible schedule: nights, weekends, and some holidays is preferred
- Present yourself in a professional manner
- Strong communication skills, both written and verbal
- Ability to do simple math
- Understanding and a responsibility to adhere to all compliance requirements set for by the company and Gaming Control Board
Additional Requirements
- Must be able to stand for extended periods of time
- Must be able to lift, pull or push 25 lbs.
- Must be able write for extended periods of time.
- Must be able to twist, bend or reach with no significant boundaries