Sports Specialist
DAZN is transforming how fans experience sport. Delivering live and on-demand content from over 300 leagues to millions of users worldwide, we are one of the fastest-growing sports media and technology companies globally. This role offers the chance to directly influence the quality, feel, and performance of the DAZN product. You will use your deep knowledge of American Sports to analyse user journeys, test new features, identify friction points, compare DAZN against competitors, and provide ongoing feedback that improves the end-to-end fan experience.
About the role
As a Sports Product Specialist, you will act as DAZN’s dedicated subject-matter expert for your sport. You will continuously test the DAZN app, monitor content journeys, identify bugs or friction points, analyse competitor platforms, and feed insights directly into our product and engineering teams. This is a junior–mid level role, but requires strong passion, deep knowledge of the sport, and an eye for detail. You will help ensure DAZN not only delivers stable, high-quality streams — but also creates a world-class fan experience aligned to the expectations of American Sports audiences globally.
Responsibilities
- Test DAZN’s user experience for American Sports, monitoring end-to-end journeys and identifying UI/UX friction, bugs, latency, or navigation issues.
- Compare DAZN against competitor apps to highlight gaps, strengths, and areas to improve.
- Provide structured, ongoing product feedback from a true fan’s perspective.
- Analyse match/event flows, metadata, scheduling, publishing, and content discoverability.
- Test new product features and updates, validating quality before and after release.
- Identify inconsistencies, broken journeys, or platform issues unique to your sport.
- Document findings clearly and share insights with Product, UX, Engineering, and Operations.
- Review live and non-live content performance to ensure a polished experience for fans.
- Support development of sport-specific user journeys, personalisation, and engagement ideas.
- Be an internal ambassador for American Sports, bringing fan expectations into every discussion.
Requirements
- Deep passion, knowledge, and understanding of American Sports — teams, leagues, scheduling, culture, and how fans consume the sport digitally.
- Strong interest in digital products, UX, apps, streaming, or sports technology.
- Ability to spot problems quickly, think critically, and articulate clear product feedback.
- Experience testing apps, content journeys, or digital workflows (desirable but not essential).
- Detail-oriented mindset with curiosity to explore, compare, and analyse.
- Excellent communication skills for writing clear feedback, reports, and issue summaries.
- Ability to work collaboratively across Product, Tech, UX, and Operations.
- Comfort working flexible hours around major sporting events when needed.
Benefits
- Access to DAZN
- Up to 15 days of paid time off
- Health benefits (including dental & eye care)
- Sick time package
- Parental leave offering
- Voluntary benefits (such as basic life term, personal accident and short and long-term disability coverage)
- 401(k) retirement plan
- Family friendly community
- Learning and development resources
Pay
$65,000 - $90,000
Schedule
This is a hybrid role which will be based mostly on site from our New York office.