Sports Books Ticket Writer PT
Boomtown Casino & Hotel New Orleans · Harvey, LA · 3 wk ago
MarketingFull-time
About the Role
Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures, ensuring compliance with applicable jurisdictional gaming statutes and regulations. Maintain a cash bank for your shift, responsible for accepting payment and making correct change when necessary. Stock Sportsbook Writer/Cashier stations with adequate supplies and keep all stations neat and clean.
- Write sports tickets accurately and timely.
- Make payments on winning tickets accurately and timely; verify tickets and payoffs.
- Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures.
- Explain wagering rules, including betting lines and odds, and procedures to guests.
- Provide information and assistance to customers in a friendly, courteous manner to ensure guest service delivery.
- Offer information on activities and direct guests for further assistance as needed.
- Create and enter player tracking cards.
- Notify management of escalated or prevalent guest issues/concerns and any suspicious activity.
- Perform other job-related duties as requested.
Requirements
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience.
Benefits
Base salary is one component of our competitive Total Rewards package, which includes:
- Wellness programs supporting financial, physical, and mental well-being.
- Day-one medical coverage.
- 401(k) matching.
- Annual performance bonus (varies by position).
- Paid time off earned according to local policy, increasing with length of employment.
We empower team members to grow, thrive, and advance in their careers.