Sporting Goods Associate

About the role

Responsible for conducting firearm transactions in adherence to all state and federal laws and regulations by following all company policies. Maintains customer service as per company standards, generates sales, handles housekeeping, merchandising, signing, pricing, point of sale operations, freight processing, and loss prevention.

Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find products.
• Demonstrate explicit knowledge of Gun Store Master and State-mandated background check processes.
• Complete all transfer (sales) of firearms in accordance with company policy and state laws.
• Properly and safely handle all firearms.
• Complete all purchase transactions correctly, specifically as it relates to firearms.
• Answer incoming phone calls and maintain constant radio communication with all associates.
• Maintain comprehensive knowledge of products sold by Country Supplier (CAL Ranch & Coastal Farm and Ranch).
• Stay aware of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance, and store housekeeping.
• Help in other departments when needed.
• Perform daily cleaning tasks such as vacuuming, replacing trash bags, and sweeping the department floor.
• Perform other duties as assigned.

Qualifications

• Basic knowledge of proper firearms handling skills.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and shift priorities accordingly.
• Familiarity with operating a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.
• Must be at least 21 years of age to comply with firearm and ammunition handling requirements.