Spiritual Care Bereavement Services Supervisor

Duties & Responsibilities

• Provides clinical leadership expertise.
• Leads department team members in delivering exceptional high-quality, compassionate spiritual and emotional support to patients, families, team members, and the broader community.
• Conducts needs assessments and provides oversight to ensure care is responsive, coordinated, and effective.
• Maintains and monitors service delivery, engagement, and impact of team interventions.
• Assesses the source of internal strength (spiritual or faith tradition) for patients, families, and team members.
• Responds to spiritual care needs when dealing with illness, trauma, crisis, end of life, stress, and loss.
• Accurately documents interventions, outcomes, and services provided.
• Supervises day-to-day operations of team members including, assigning and reviewing work, providing both on the job and formal training, facilitating onboarding and training, and supporting professional development.
• Fosters a culture of clinical excellence and continuous learning.
• Establishes and tracks key performance metrics for department.
• Collaborates with the Manager of Spiritual Care to drive excellence in performance delivery, identify areas for growth, and implement evidence-informed improvements.
• Conducts regular clinical supervision with direct reports to encourage open communication and provide feedback; establishes team communication norms and staff rounding.
• Demonstrates and fosters a high level of professionalism in all interactions with team members, providers, patients, families, and leadership.
• Interprets and communicates regulatory standards and hospital policies, procedures, and guidelines to team members and ensures compliance with applicable quality and safety initiatives and practices.
• Acts as a working supervisor to assist with patient, family, and team member interactions and facilitating care plans; remains available to provide clinical coverage as needed.
• Responds promptly to operational or service concerns, engaging diverse perspectives to identify root causes and implement sustainable solutions.
• Promotes equity, inclusion, and team collaboration in all decision-making processes.
• Selects, trains, develops, and evaluates department team members in collaboration with the Manager of Spiritual Care.
• Creates a supportive and inclusive environment that develops and supports the full potential of department team members.
• Maintains and monitors expenditures for unit/department and participates in the development of budget recommendations for the whole system of care.
• PARTNERS WITH THE TEAM MEMBER RESILIENCE PROGRAM MANAGER TO ASSESS OPPORTUNITIES AND NEEDS RELATED TO TEAM MEMBER RESILIENCE.
• COLLABORATES WITH BEREAVEMENT COORDINATOR TO PROVIDE ASSESSMENT AND INTERVENTION FOR PATIENTS AND THEIR FAMILIES.
• ASSISTS IN THE DEVELOPMENT AND IMPLEMENTATION OF BEREAVEMENT PROGRAMS ACROSS THE SYSTEM OF CARE.
• Participates in and leads internal and external departmental collaboration and community partnerships with frontline staff.

Minimum Qualifications

• Master's Degree in Divinity, Pastoral Counseling, Theology, or related field; 4 units of Clinical Pastoral Education at an ACPE accredited teaching center.
• Four (4) years previous experience in providing chaplaincy in a healthcare setting.
• After completion of CPE, equivalent experience may be considered.
• Licenses & Certifications: Board Certified Chaplain (BCC); Endorsement for Ministry in a Hospital setting or Certificate of Ordination by a recognized religious organization.

Pay and Benefits

• Annual Salary Range (Based on 40 hours worked per week): $68,066.41 to $102,099.61.
• Benefits Information: Includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.
• Annual Employee Bonus Program: Eligible team members receive a bonus based on organizational performance.
• Base Pay Increases: Eligible team members receive annual base pay increases based on their performance over the previous year.

EEO Statement

• It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation.