SPFHS-2026-36 Agency Services Representative Trainee
Primerica · Newton, NJ · 1 mo ago
On-siteOTHR$38k/yrFull-time
We need to output HTML fragment with sections: Use for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content.
We need to parse the job posting.
Key details:
- Open to: General Public
- Work Week: 35 (35-hour) Work Week
- Salary: (A99) $37,724.21 (Non-Negotiable)
- Opening Date: 9/11/2026
- Closing Date: 10/02/2026
- Existing Vacancies: 1
- Program/Location: Department of Environmental Protection State Parks, Forests, and Historic Sites New Jersey State Parks Swartswood State Park 1091 County Road 619 Newton, NJ 07860
- Scope of Eligibility: Open to applicants that meet the requirements below.
- Description: Under the close supervision of a supervisory official in a state department, agency, or institution, learns to perform front-line and behind the scenes customer and other support services involving the review, processing and issuance of agency documents; provides information to customers regarding department/agency programs and services; does other related duties as required.
- Specific to the Position: Candidate will be responsible for providing customer service to the general public and performing clerical duties. The State Park Office is open 7 days a week year-round. Functions of the position include (where applicable), but are not limited to: registering campers, addressing issues with reservations, providing phone coverage, fielding complaints, collecting fees, selling State Park Passes and Park Merchandise, operating the toll booth, performing daily fiscal reports, compiling and submitting revenue and attendance reports. Due to nature of the role, this position is performed exclusively on-site
- Preferred Skill Set: Microsoft Suite, including Outlook. Customer service training and experience - ability to effectively manage high volumes of phone and in-person inquiries. Ability to provide good customer service.
- License: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
- Benefits: As a New Jersey State Department, NJDEP offers a comprehensive benefits package that includes: Paid Benefit Leave Holiday Pay Alternative Workweek Program* Telework* Pension Deferred Compensation Health Benefits (medical, prescription drug, dental & vision care) and Life Insurance Flexible and Health Spending Accounts (FSA/HSA) Commuter Tax Savings Program Public Service Loan Forgiveness (PSLF) Tuition Reimbursement* *Pursuant to the State/Department's policy, procedures, and/or guidelines.
- Veteran's Preference: ... (some details)
- Residency: All persons newly hired on or after September 1, 2011, have one year from the date of employment to establish, and then maintain principal residence in the State of New Jersey subject to the provisions of N.J.S.A. 52:14-7 (L.2011, Chapter 70), also known as the “New Jersey First Act”.
- Authorization to Work: Selected candidates must be authorized to work in the United States per the Department of Homeland Security, United States Citizenship, and Immigration Services regulations. NOTE: The State of New Jersey does not provide sponsorship for citizenship to the United States.
- SAME Applicants: ... (details)
- Equal Opportunity Employment: ... (boilerplate, we should remove)
- DEP Notices of Vacancy have a 4:00 p.m. deadline on the closing date. When filing for these opportunities, please be sure to have your letter of interest and credentials sent electronically before 4 p.m. on the closing date. The New Jersey Department of Environmental Protection is an Equal Opportunity Employer and is committed to inclusive hiring and a diverse workforce. We strongly encourage people from all backgrounds to apply. Accommodations under ADA will be provided upon request. Powered by JazzHR Gl2dVWbUXx
We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove sections like "Equal Opportunity Employment", "Veteran's Preference", "Residency", "Authorization to Work", "SAME Applicants", "DEP Notices of Vacancy have a 4:00 p.m. deadline", "Powered by JazzHR". Also remove any duplicate lines.
We need to preserve all substantive information: job description, responsibilities, qualifications, skills, benefits, pay, schedule, work week, location, etc.
We need to decide sections:
- About the role: could be description paragraph.
- Responsibilities: list of functions.
- Requirements: maybe eligibility, license, etc.
- Qualifications: maybe preferred skill set.
- Skills: maybe Microsoft Suite, customer service.
- Benefits: list.
- Pay: salary.
- Schedule: work week (35-hour) and maybe open 7 days a week year-round.
We must not create sections with filler like "commensurate with experience". We have actual salary, so Pay section is valid.
Schedule: we have Work Week: 35 (35-hour) Work Week; also The State Park Office is open 7 days a week year-round. So we can include schedule.
We need to avoid repeating job title as heading (not given). Also do not put Job ID/requisition numbers as headings.
We need to output only HTML fragment, no /, no markdown.
We'll produce something like:
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content.
We need to parse the job posting.
Key details:
- Open to: General Public
- Work Week: 35 (35-hour) Work Week
- Salary: (A99) $37,724.21 (Non-Negotiable)
- Opening Date: 9/11/2026
- Closing Date: 10/02/2026
- Existing Vacancies: 1
- Program/Location: Department of Environmental Protection State Parks, Forests, and Historic Sites New Jersey State Parks Swartswood State Park 1091 County Road 619 Newton, NJ 07860
- Scope of Eligibility: Open to applicants that meet the requirements below.
- Description: Under the close supervision of a supervisory official in a state department, agency, or institution, learns to perform front-line and behind the scenes customer and other support services involving the review, processing and issuance of agency documents; provides information to customers regarding department/agency programs and services; does other related duties as required.
- Specific to the Position: Candidate will be responsible for providing customer service to the general public and performing clerical duties. The State Park Office is open 7 days a week year-round. Functions of the position include (where applicable), but are not limited to: registering campers, addressing issues with reservations, providing phone coverage, fielding complaints, collecting fees, selling State Park Passes and Park Merchandise, operating the toll booth, performing daily fiscal reports, compiling and submitting revenue and attendance reports. Due to nature of the role, this position is performed exclusively on-site
- Preferred Skill Set: Microsoft Suite, including Outlook. Customer service training and experience - ability to effectively manage high volumes of phone and in-person inquiries. Ability to provide good customer service.
- License: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
- Benefits: As a New Jersey State Department, NJDEP offers a comprehensive benefits package that includes: Paid Benefit Leave Holiday Pay Alternative Workweek Program* Telework* Pension Deferred Compensation Health Benefits (medical, prescription drug, dental & vision care) and Life Insurance Flexible and Health Spending Accounts (FSA/HSA) Commuter Tax Savings Program Public Service Loan Forgiveness (PSLF) Tuition Reimbursement* *Pursuant to the State/Department's policy, procedures, and/or guidelines.
- Veteran's Preference: ... (some details)
- Residency: All persons newly hired on or after September 1, 2011, have one year from the date of employment to establish, and then maintain principal residence in the State of New Jersey subject to the provisions of N.J.S.A. 52:14-7 (L.2011, Chapter 70), also known as the “New Jersey First Act”.
- Authorization to Work: Selected candidates must be authorized to work in the United States per the Department of Homeland Security, United States Citizenship, and Immigration Services regulations. NOTE: The State of New Jersey does not provide sponsorship for citizenship to the United States.
- SAME Applicants: ... (details)
- Equal Opportunity Employment: ... (boilerplate, we should remove)
- DEP Notices of Vacancy have a 4:00 p.m. deadline on the closing date. When filing for these opportunities, please be sure to have your letter of interest and credentials sent electronically before 4 p.m. on the closing date. The New Jersey Department of Environmental Protection is an Equal Opportunity Employer and is committed to inclusive hiring and a diverse workforce. We strongly encourage people from all backgrounds to apply. Accommodations under ADA will be provided upon request. Powered by JazzHR Gl2dVWbUXx
We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove sections like "Equal Opportunity Employment", "Veteran's Preference", "Residency", "Authorization to Work", "SAME Applicants", "DEP Notices of Vacancy have a 4:00 p.m. deadline", "Powered by JazzHR". Also remove any duplicate lines.
We need to preserve all substantive information: job description, responsibilities, qualifications, skills, benefits, pay, schedule, work week, location, etc.
We need to decide sections:
- About the role: could be description paragraph.
- Responsibilities: list of functions.
- Requirements: maybe eligibility, license, etc.
- Qualifications: maybe preferred skill set.
- Skills: maybe Microsoft Suite, customer service.
- Benefits: list.
- Pay: salary.
- Schedule: work week (35-hour) and maybe open 7 days a week year-round.
We must not create sections with filler like "commensurate with experience". We have actual salary, so Pay section is valid.
Schedule: we have Work Week: 35 (35-hour) Work Week; also The State Park Office is open 7 days a week year-round. So we can include schedule.
We need to avoid repeating job title as heading (not given). Also do not put Job ID/requisition numbers as headings.
We need to output only HTML fragment, no /, no markdown.
We'll produce something like:
About the role
Under the close supervision of a supervisory official in a state department, agency, or institution, learns to perform front-line and behind the scenes customer and other support services involving the review, processing and issuance of agency documents; provides information to customers regarding department/agency programs and services; does other related duties as required.
Responsibilities
- Registering campers
- Addressing issues with reservations
- Providing phone coverage
- Fielding complaints
- Collecting fees
- Selling State Park Passes and Park Merchandise
- Operating the toll booth
- Performing daily fiscal reports
- Compiling and submitting revenue and attendance reports
Requirements
Open to applicants that meet the requirements below. Must be authorized to work in the United States. Must possess a valid New Jersey driver's license if vehicle operation is necessary to perform essential duties. Must establish and maintain principal residence in New Jersey within one year of hire (for hires on or after September 1, 2011).
But we need to check if we should include residency and authorization? Those are legal/boilerplate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Residency and authorization to work might be considered legal? Possibly they are required but could be considered boilerplate. However they are substantive eligibility criteria. The instruction says remove legal boilerplate, but residency and work authorization are often considered legal requirements. However they are specific to the job. The instruction says "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate". That suggests we should remove legal boilerplate like "Authorization to Work Selected candidates must be authorized to work in the United States per the Department of Homeland Security, United States Citizenship, and Immigration Services regulations. NOTE: The State of New Jersey does not provide sponsorship for citizenship to the United States." That's legal boilerplate. Similarly residency requirement is also legal (New Jersey First Act). Might be considered legal boilerplate. The instruction says remove legal boilerplate. So we should omit those. Thus Requirements section may be minimal: maybe just "Open to applicants that meet the requirements below." But that's vague. Better to not include Requirements if it's just that line. However we could include "Scope of Eligibility: Open to applicants that meet the requirements below." That's not substantive. Might be better to omit Requirements section entirely if no concrete requirements besides license (which is conditional). The license is conditional: "Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position." That's not a definite requirement; it's conditional. Might be considered not a hard requirement. Could still be included under Requirements as a note. But we need to preserve ALL substantive information. The license info is substantive. So we should include it somewhere, maybe under Requirements or Qualifications. We also have "Preferred Skill Set Microsoft Suite, including Outlook. Customer service training and experience - ability to effectively manage high volumes of phone and in-person inquiries. Ability to provide good customer service." That's skills. We have benefits list. We have pay. We have schedule. We have location: Department of Environmental Protection State Parks, Forests, and Historic Sites New Jersey State Parks Swartswood State Park 1091 County Road 619 Newton, NJ 07860 We could include location in About the role or a separate section? There's no heading for location; we could embed in About the role paragraph. We need to avoid duplication: The description includes "Under the close supervision..." and "Specific to the Position: Candidate will be responsible for providing customer service to the general public and performing clerical duties. The State Park Office is open 7 days a week year-round." That's also part of responsibilities. We should not repeat same info. Let's craft:About the role
Under the close supervision of a supervisory official in a state department, agency, or institution, learns to perform front-line and behind the scenes customer and other support services involving the review, processing and issuance of agency documents; provides information to customers regarding department/agency programs and services; does other related duties as required. The State Park Office is open 7 days a week year-round.
Responsibilities
- Registering campers
- Addressing issues with reservations
- Providing phone coverage
- Fielding complaints
- Collecting fees
- Selling State Park Passes and Park Merchandise
- Operating the toll booth
- Performing daily fiscal reports
- Compiling and submitting revenue and attendance reports
Qualifications
Customer service training and experience; ability to manage high volumes of phone and in-person inquiries; ability to provide good customer service.
Skills
- Microsoft Suite, including Outlook
Benefits
- Paid Benefit Leave
- Holiday Pay
- Alternative Workweek Program
- Telework
- Pension
- Deferred Compensation
- Health Benefits (medical, prescription drug, dental & vision care) and Life Insurance
- Flexible and Health Spending Accounts (FSA/HSA)
- Commuter Tax Savings Program
- Public Service Loan Forgiveness (PSLF)
- Tuition Reimbursement
Pay
$37,724.21 (Non-Negotiable)
Schedule
35-hour work week; position is performed exclusively on-site.
We also need to include location maybe in About the role: add location sentence. Add: "Located at Swartswood State Park, 1091 County Road 619, Newton, NJ 07860."