Speedy Lane Advisor

Responsibilities

• Set the tone for the customer experience in the express service lane.
• Maintain the highest customer service standards.
• Review customer’s vehicle service history and inspect the vehicle.
• Recommend additional services based on inspection results.
• Receive payment for selected services.
• Update all customer information within the organization’s systems.
• Review repair orders to ensure proper dealership documentation, correct repair charges, and obtain necessary signatures for authorization.
• Ensure accurate vehicle mileage in/out.
• Create a positive work flow and detailed communication to maintain customer satisfaction.

Qualifications

• Able to work flexible schedules and some weekends.
• High school diploma or equivalent.
• Professional and positive attitude.
• Ability to deliver best-in-class customer service.
• Reliable transportation to and from work every single day.
• Valid driver’s license and clean driving record.

Benefits

• Medical, Dental & Vision Insurance.
• Company Paid Life Insurance.
• 401K Plan with match.
• Generous Paid Time Off (up to 3 weeks).
• Paid vacation.
• Growth opportunities.
• Promotion from within.
• Paid training.
• Employee vehicle purchase plans.
• Family-owned and operated.
• Long-term job security.
• Health and wellness discounts on products and services.
• Cell phone discounts.
• Fitness membership discounts.
• Bonus opportunities for all employees up to $3,250.