Spectator Support Staff

Originally founded in 1991 as Harlem RBI, DREAM has grown to annually serve more than 2,500 youth across East Harlem and the South Bronx through a network of seven PreK-12, extended-day, extended-year DREAM Charter Schools and community sports-based youth development programs. Through our commitment to rigorous academics, social-emotional learning, deep family and community engagement, and health and wellness, we create lifelong learners who are equipped to fulfill their vision of success in and out of the classroom.

About the Role

Reporting to the Athletics, Health, and Wellness Manager, the Spectator Support Staff will be responsible for the security and logistics of Athletics Events at DREAM.

Responsibilities

• Support with the security and logistics of Athletics Events, including setup and breakdown of equipment;
• Coordinate pre-program logistics with relevant stakeholders, including sharing schedules and approved visit lists;
• Serve as primary liaison between school, Athletics Health & Wellness, and Security teams to plan for games;
• Manage dismissal/clearing out spectators after Athletics Events;
• Be present and engaged with spectators during the game, addressing inappropriate behaviors as soon as they happen;
• Implement spectator policy during DREAM athletic games and events, including responding to challenging behaviors;
• Communicate with school staff, coaches and security often to ensure that all behaviors are addressed;
• Model and encourage positive youth behaviors and promote DREAM’s mission, values and organizational policies to all staff, participants and stakeholders.

Qualifications

• Available to work on an on-call, per diem basis during the role’s potential hours, for a minimum of 3 shifts per week;
• Available to work on an on-call, per diem basis during the role’s potential hours from Monday-Thursday, strongly preferred;
• High school diploma or equivalent required, college enrollment or degree, preferred;
• Experience in a school environment, or direct service work with adolescents as staff or in a volunteer capacity, strongly preferred;
• 1 year previous operations and administrative experience, preferred;
• Demonstrated ability to operate with a do-what-it-takes flexible, composed, and energetic attitude;
• Ability to quickly problem-solve in the moment;
• Strong organizational skills, including attention to detail;
• Ability to communicate effectively with staff, students, families, and other stakeholders;
• Ability to uphold, promote and model youth development principles;
• Strong oral and written communication skills and presentation skills;
• Ability to read and write in Spanish and fluency in spoken Spanish, strongly preferred;
• A strong belief in the mission and values of DREAM, including the desire to make a difference in the lives of our students, families, and community.

Schedule

• Start date: Late August/Early September 2026
• End date: June 2027
• Days & hours: This is a Per Diem role whose shifts will vary from week to week. A shift is typically 3.5-4 hours between the hours of 3:30-9pm, Monday-Friday, or Saturdays between 8am-2pm
• Dates and hours are subject to change.

Locations

This role will work at multiple DREAM locations:

• 20 Bruckner Boulevard, Bronx, NY
• 1991 2nd Avenue, New York, NY

Benefits

• 403(b) retirement plan, with employer matching up to 4% after one year of employment (12-month continuous period) in which you work a minimum of 1,000 hours;
• Disability benefits;
• Referral bonuses;
• Access to our Employee Discount Program, offering savings on travel, entertainment, retail, and more;
• High-performing part-time staff have the opportunity to apply for the DREAM Teaching Fellowship, through which they can earn a Bachelors or Masters degree and become full-time teachers at DREAM;
• Through our partnership with SUNY Empire State University, eligible Youth Workers can earn academic credit for completing DREAM’s paid Summer Extended Learning and Enrichment Institute, supporting faster degree completion.

Pay

DREAM offers competitive compensation commensurate with relevant experience with the potential for a seasonal increase. The rate for this position for incoming staff is between $22 and $25 per hour, which is based on eligible experience. This role is eligible for annual compensation increases, in accordance with DREAM’s compensation practices.