Specimen Processing Group Lead

Responsibilities

• Schedule coordination
• General supervision of all Specimen Technicians
• Provides input to supervisors for performance review and disciplinary action
• Assists all SPT’s in proper test selection and problem resolution
• Answers and clarifies employee questions (including laboratory personnel) regarding processing
• Provides appropriate feedback to supervisor(s) when problems arise
• Completes appropriate shift paperwork, setting up for production, and insuring that their staff has cleaned up at the end of the shift
• Mainters supply inventory, ordering supplies as needed
• Repairs and maintains department equipment notifying appropriate personnel when repairs beyond the general scope are required
• Aids in or performs all training, cross training and department auditing functions as assigned by the supervisor(s)
• Prioritizes work assignments
• Makes suggestions and recommendations to enhance workflow
• Ensures effective employee utilization through workforce planning to include staffing weekends and holidays
• Helps manage department overtime
• Ensures that all Quest Diagnostics Incorporated and Specimen Processing policies and procedures are adhered to

Qualifications

• Internal candidates minimum of one year in SPT III/related role
• Preferred: 3 years experience in a laboratory environment with Specimen Processing experience preferred. Medical background preferred which includes medical terminology applicable to a clinical laboratory
• Physical And Mental Requirements: Performs multiple tasks simultaneously and with interruptions, physical and mental stress Works in a biohazard environment and practices good safety habits
• Skills: PC skills including the ability to run reports & use to manage workflow; real-time thru-put Maintains confidentiality at all times. Will have access to overall employee performance, may have knowledge of disciplinary actions up to, and including termination.
• Drives frequent employee interaction on the floor providing feedback, coaching, and guidance
• Demonstrates strong interpersonal skills that foster a positive environment
• Demonstrates flexibility and adaptability
• Demonstrates excellent communication skills and ability to answer questions with both internal and external clients
• Adheres to Quest Diagnostics core values, safety, and compliance policies and procedures
• Ability to diffuse tense situations and applies good judgment when making decisions and resolving problems

About the Role

This position assists the department supervisors by performing combinations of the following activities: Schedule coordination, general supervision of all Specimen Technicians, providing input to supervisors for performance review and disciplinary action. The Group leader typically leads 8 - 12 employees, is involved in process and compliance audits and may be responsible for performing duties listed below.

Benefits

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annuity, no-cost health assessment program Blueprint for Wellness® healthyMINDS mental health program
• Vacation and Health/Flex Time 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities and so much more!