Specimen Management Specialist - Full Time - 1st Shift

Role Overview: This position involves serving as a liaison between the laboratory, clients, and patients to ensure efficient specimen management and customer service. Key Responsibilities Resolve customer inquiries via calls, messaging, and email in a respectful, professional manner.Research complex issues across multiple databases.Provide education and information to customers as needed.Review test forms for accuracy and report discrepancies.Prepare, identify, label, and package specimens for analysis and shipping.Store excess specimens securely. Qualifications & Skills High School Diploma or GED required; experience in processing preferred.Excellent communication skills, both written and verbal.Familiarity with laboratory procedures and biological specimen handling.Strong organizational skills with high attention to detail.Proficiency in MS Office and data entry.Ability to lift up to 40 lbs and pass a color blindness test.Teamwork, reliability, and adaptability are essential. Additional Requirements: Ability to work in a team environment, handle biological specimens, and adhere to laboratory policies.