Specimen Collector I

About the role

Collect biological specimens at client sites for scientific testing while maintaining process integrity, records, insurance verification, and specimen packaging.

Schedule

11:00 AM to 7:00 PM on Monday, Tuesday, Thursday, and Friday, with occasional Wednesday shifts from 10:00 AM to 12:00 PM, up to 32 hours per week.

Responsibilities

• Foster open communication between the client and Aegis Sales Management.
• Follow standard operating procedures (SOPs) for sample collection.
• Ensure the integrity of each ‘Chain of Custody’ and sample:
  • Sufficient sample volume.
  • Samples properly labeled and sealed.
• Ensure sample requisitions are complete and all information is correct.
• Utilize Electronic Lab Requisitions (ELR) “FLUID” for sample submissions.
• Answer questions from client/patients regarding Aegis policies.
• Complete and maintain required Compliance Training (e.g., HIPAA Training).
• Comply with all applicable safety requirements, including the use of personal protective equipment (PPE).
• Order supplies and manage budget with Regional Sales Manager (RSM) and Area Sales Manager (ASM) as required.
• Verify insurance information through Passport as needed.
• Request/collect payments from patients (where applicable).
• Maintain regular communication with Regional Sales Manager and Area Sales Manager.
• Support ASM/RSM in marketing and sales objectives related to sample collection.
• Maintain an excellent working knowledge of Aegis testing services.
• Represent Aegis in a professional, positive manner with a “can do” attitude.
• Participate in process improvements, including process definition, measurement analysis, and implementation of controls.
• Engage in proactive team efforts to achieve departmental and company goals.
• Provide leadership through example and sharing of knowledge/skill.
• Perform other duties as required and assigned.

Requirements

• High School diploma or GED required.
• Ability to work in a fast-paced environment while maintaining a focus on quality and extreme confidentiality.
• Experience in the medical field is preferred.
• Excellent customer service skills.
• Positive approach and attitude in patient interactions.
• Strong written and verbal communication skills.
• Ability to work on multiple tasks without sacrificing quality.
• Attention to detail and ability to interact with staff at all levels.
• Basic computer knowledge, including:
  • Sending, receiving, and monitoring emails.
  • Basic understanding of website navigation, including URL entry.
  • Maintaining and entering usernames/passwords.
  • Understanding of computer ports (e.g., USB for signature pad, printers).
  • Typing at least 40 words per minute.
• Experience and understanding of Windows operating system.
• Preferred experience with tablets and use of a stylus.
• Knowledge of how to save or delete files and folders.
• Understanding of the necessity of security measures.