Specimen Collector I

About the role

The Specimen Collector collects biological specimens at client sites for scientific testing while maintaining process integrity, records, and compliance.

Responsibilities

• Foster open communication between the client and Aegis Sales Management.
• Follow standard operating procedures (SOPs) for sample collection.
• Ensure the integrity of each ‘Chain of Custody’ and sample:
  • Sufficient sample volumes.
  • Samples properly labeled and sealed.
• Ensure sample requisitions are complete and all information is correct:
  • Utilize Electronic Lab Requisitions (ELR) “FLUID” for sample submissions.
• Answer questions from client/patients regarding Aegis policies.
• Complete and maintain required Compliance Training (e.g., HIPAA Training).
• Comply with all applicable safety requirements, including the use of personal protective equipment (PPE).
• Order supplies and manage budget with Regional Sales Manager (RSM) and Area Sales Manager (ASM) as required.
• Verify insurance information through Passport as needed.
• Request/collect payment from patients (where applicable).
• Maintain regular communication with Regional Sales Manager and Area Sales Manager.
• Support ASM/RSM in marketing and sales objectives related to sample collection.
• Maintain an excellent working knowledge of Aegis testing services.
• Represent Aegis in a professional, positive manner with a “can do” attitude.
• Participate in process improvements, including process definition, measurement analysis, and implementation of controls.
• Participate in proactive team efforts to achieve departmental and company goals.
• Provide leadership through example and sharing of knowledge/skill.
• Perform other duties as required and assigned.

Requirements

• High School diploma or GED required.
• Ability to work in a fast-paced environment while maintaining a focus on quality and extreme confidentiality.
• Experience in the healthcare/medical field is preferred.
• Excellent customer service skills and a positive approach in patient interactions.
• Strong written and verbal communication skills.
• Ability to work on multiple tasks without sacrificing quality.
• Attention to detail and ability to interact with staff at all levels.
• Basic computer knowledge, including:
  • Sending, receiving, and monitoring emails.
  • Basic website navigation, including entering URLs.
  • Maintaining and entering usernames/passwords.
  • Understanding of computer ports (e.g., USB for signature pad, printers).
  • Typing at least 40 words per minute.
• Experience and understanding of Windows operating system.
• Preferred experience with tablets and use of a stylus.
• Knowledge of how to save or delete files and folders.
• Understanding of security measures.

Schedule

Monday through Thursday from 8:00 AM to 5:00 PM, with a 30-minute to 1-hour lunch based on collection needs. Fridays are closed. Up to 35 hours per week.