Specimen Collector I

Responsibilities

• Foster open communication between the client and Aegis Sales Management
• Follow the standard operating procedures (SOPs) for sample collection
• Ensure the integrity of each ‘Chain of Custody’ and sample: sufficient sample volumes, samples properly labeled and sealed, ensure sample requisitions are complete and all information is correct: utilize Electronic Lab Requisitions (ELR) “FLUID” for sample submissions
• Answer questions from client/patients regarding Aegis policies
• Complete and maintain required Compliance Training: HIPAA Training, etc.; Annual Lease Agreements (where required)
• Comply with all applicable safety requirements including the use of personal protective equipment (PPE)
• Order supplies and manage budget with RSM and ASM as required
• Verify insurance information through Passport as needed
• Request/collect payment from patients (where applicable)
• Maintain regular communication with Regional Sales Manager and Area Sales Manager
• Support ASM/RSM in his/her marketing and sales objectives with regards to sample collection
• Maintain an excellent working knowledge of Aegis testing services
• Encompass a “can do” attitude and represent Aegis in a professional, positive manner
• Participate in process improvements, including process definition, measurement analysis, and implementation of controls
• Participate in proactive team efforts to achieve departmental and company goals
• Provide leadership to others through example and sharing of knowledge/skill
• Other duties as required and assigned

Requirements

• High School diploma or GED required
• Ability to work in a fast paced environment while maintaining a focus on quality and extreme confidentiality
• Experience in the healthcare/medical field is preferred
• Excellent customer service skills are essential to success in this role
• Positive approach and attitude in patient interactions
• Excellent written and verbal communication skills, ability to work on multiple tasks without sacrificing quality, attention to detail, and ability to interact with staff at all levels is required
• Basic computer knowledge including, but not limited to: ability to send, receive, and monitor emails; basic understanding of web site navigation including URL and how to enter website addresses; ability to maintain and enter usernames/password and understand why credentials are important; basic understanding of ports on a computer (USB for signature pad, printers); ability to type at least 40 words per minute
• Experience and understanding of Windows operating system
• Preferred experience with tablets and use of a stylus
• Knowledge of how to save or delete files and folders
• Understanding necessity of security measure

Schedule

Monday through Friday, 7:00 AM to 4:00 PM with a 1-hour lunch (typically 10:45 AM to 11:45 AM), up to 40 hours per week