Specimen Collector I

About the role

Collect biological specimens at client sites for scientific testing while maintaining the integrity of the collection process, records, insurance verification, and specimen packaging.

Schedule

Monday through Thursday, 8:30 AM to 5:30 PM with lunch from 12:00 PM to 1:00 PM, and Friday, 8:00 AM to 3:00 PM with lunch from 12:00 PM to 1:00 PM, up to 38 hours per week.

Responsibilities

• Foster open communication between the client and Aegis Sales Management
• Follow standard operating procedures (SOPs) for sample collection
• Ensure the integrity of each ‘Chain of Custody’ and sample:
  • Sufficient sample volume
  • Samples properly labeled and sealed
• Ensure sample requisitions are complete and all information is correct
• Utilize Electronic Lab Requisitions (ELR) “FLUID” for sample submissions
• Answer questions from client/patients regarding Aegis policies
• Complete and maintain required Compliance Training (e.g., HIPAA Training)
• Comply with annual lease agreements where required
• Adhere to all applicable safety requirements, including the use of personal protective equipment (PPE)
• Order supplies and manage budget with Regional Sales Manager (RSM) and Area Sales Manager (ASM) as required
• Verify insurance information through Passport as needed
• Request/collect payments from patients where applicable
• Maintain regular communication with Regional Sales Manager and Area Sales Manager
• Support ASM/RSM in marketing and sales objectives related to sample collection
• Maintain an excellent working knowledge of Aegis testing services
• Represent Aegis in a professional, positive manner with a “can do” attitude
• Participate in process improvements, including process definition, measurement analysis, and implementation of controls
• Engage in proactive team efforts to achieve departmental and company goals
• Provide leadership through example and sharing of knowledge/skill
• Perform other duties as required and assigned

Requirements

• High School diploma or GED required
• Ability to work in a fast-paced environment while maintaining a focus on quality and extreme confidentiality
• Experience in the medical field is preferred
• Excellent customer service skills
• Positive approach and attitude in patient interactions
• Excellent written and verbal communication skills
• Ability to work on multiple tasks without sacrificing quality
• Attention to detail and ability to interact with staff at all levels
• Basic computer knowledge, including:
  • Sending, receiving, and monitoring emails
  • Basic understanding of website navigation, including URL entry
  • Maintaining and entering usernames/passwords
  • Understanding of computer ports (e.g., USB for signature pad, printers)
  • Typing at least 40 words per minute
• Experience and understanding of Windows operating system
• Preferred experience with tablets and use of a stylus
• Knowledge of how to save or delete files and folders
• Understanding of the necessity of security measures