Specimen Collector- 1892

About the role

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs to support improved clinical decision‑making for millions of Americans with chronic pain, mental illness, and substance use disorders. The Specimen Collector II is a key position representing Millennium Health in patient interactions.

Location: Dickson, TN

Responsibilities

• Collect patient urine and/or oral fluid (saliva) specimens
• Process and package collections for shipping
• Serve as an intermediary between the practice/clinic and the laboratory
• Record patient information, physician order details, and pertinent laboratory information
• Resolve specimen concerns with billing or patient information in the ordering portal
• Order and maintain collection supplies inventory onsite
• Observe collection for Millennium Health specimens (when applicable)
• Drive to/from multiple facilities as required; occasional overnight coverage may be needed

Requirements

• 6+ months of experience as a specimen collector or 1+ years of experience in the medical field directly supporting patients (preferred)
• 2+ years of customer service experience can be considered in place of medical experience
• Demonstrated ability to navigate a smartphone and computer
• Valid driver’s license required; reliable transportation
• Medical insurance/billing familiarity and/or knowledge of medications/diagnostic codes is a plus
• Ability to ensure HIPAA, HiTrust, confidentiality, and compliance policies, procedures, and standards are always adhered to
• Ability to ensure administrative, physical, and technical cyber‑security controls are always adhered to
• High school diploma or equivalent required
• Physical requirements: sitting 60%, walking 20%, standing 20%, lifting up to 20 lbs.
• Regular travel required; must possess a valid REAL ID or acceptable alternative identification for government travel guidelines
• Must pass pre‑employment background check including national/federal/county criminal history, global watchlist search, SSN trace, FACIS Level 3 search, SAM/OIG exclusions, education verification, motor vehicle report, and 5‑panel urine drug screening
• Location‑specific credentialing may be required (fingerprinting clearance, TB test, immunization record, CPR certification, licensure/certification verification, location‑specific orientation)

Benefits

• Medical, dental, vision, and disability insurance
• 401(k) with company match
• Paid time off and holidays
• Tuition assistance
• Behavioral and health care resources

Pay

Salary range: $18‑21 per hour (based on qualifications, experience, and geographical location)

Schedule

Full‑time, Monday‑Friday, 1