Specimen Collector- 1889

About the role

Millennium Health LLC is an accredited specialty laboratory with over a decade of experience in medication monitoring and drug testing services, helping clinicians monitor prescription medication and illicit drug use to support improved clinical decision‑making for millions of Americans with chronic pain, mental illness, and substance use disorders. The Specimen Collector is a key role at Millennium Health. As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and the laboratory. Female candidates are required for observed collections of gender‑identified female patients. Help make a positive impact in your community! The position is located in Bremerton, WA.

Responsibilities

• Collect patient urine and/or oral fluid (saliva) specimens
• Process and package collections for shipping
• Serve as an intermediary between the practice/clinic and the laboratory
• Record patient information, physician order details, and pertinent laboratory information
• Resolve specimen concerns with billing or patient information in the ordering portal
• Order and maintain collection supplies inventory onsite
• Observe collection for Millennium Health specimens (when applicable)
• Driving to/from multiple facilities may be required

Requirements

• 6+ months of experience as a specimen collector or 1+ years of experience in the medical field directly supporting patients (preferred)
• 2+ years of customer service experience can be considered in place of medical experience
• Demonstrated ability to navigate a smartphone and computer required
• Valid driver’s license required; reliable transportation
• Medical insurance/billing and/or familiarity with medications/diagnostic codes is a plus
• Ability to ensure HIPAA, HiTrust, confidentiality, and compliance policies, procedures, and