Specialty Sales Team Leader- (Buckeye, AZ)

About the role

The Specialty Sales Team Leader at Target is responsible for leading a team of hourly consultants in delivering exceptional guest experiences. This role requires a high level of interaction with both guests and team members, as well as the ability to manage a dynamic and fast-paced environment.

Responsibilities

• Deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensure every team member understands and consistently delivers on Target’s guest experience commitments and consistent operations.
• Actively observe and provide feedback, holding team members accountable while recognizing great guest experience moments.
• Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviors and execution.
• Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team member expectations to deliver on our GUEST service model culture.
• Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
• Plan daily/weekly workload at the direction of your direct leader and execute the same to deliver on department and store sales goals and guest engagement.
• Create inspiring visual moments by ensuring product is organized, signed correctly and merchandised to support seasonal trends.
• Support your direct leader in leading assigned department area backroom processes, organization, layout and replenishment of the sales floor to ensure product is available for guests.
• Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs.

Requirements

• A high school diploma or equivalent.
• Must be at least 18 years of age or older.
• Previous retail experience preferred, but not required.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Work independently and as part of a team.
• Manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward all guests and other team members.
• Effective communication skills.
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed.
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Qualifications

• High school diploma or equivalent.
• Must be at least 18 years of age or older.
• Previous retail experience preferred, but not required.
• Lead and hold others accountable.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Work independently and as part of a team.
• Manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward all guests and other team members.
• Effective communication skills.
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed.
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Skills

• Guest service fundamentals and experience building a guest-first culture on your team.
• Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies.
• Leading multiple businesses while balancing team member expertise and effectively leading teams in each department.
• Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent.

Benefits

Target offers a comprehensive benefits package including:

• Comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.
• 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.
• Competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Pay

The starting pay range for this position per hour is $22.00 - $24.00. The full pay range for this position per hour is $22.00 - $37.40. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications.

Schedule

This role requires a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times).