Specialty Sales Team Leader

Job ID: Benefits eligibility details available at https://tgt.biz/BenefitsForYou_C.

Pay

The starting pay range for this position is $20.75 - $22.75 per hour. The full pay range is $20.75 - $35.25 per hour. Pay is based on several factors, including labor markets, education, work experience, and certifications.

Benefits

Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include:

• Medical, vision, and dental insurance
• Life insurance
• 401(k) retirement plan
• Employee discount
• Short-term and long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

Additional benefits span financial, education, and well-being programs. Learn more at https://corporate.target.com/careers/benefits.

About the Role

A team of specialized consultants who understand what it means to meet guests where they are and deliver through strong operations, incredible guest experience, and compelling visual merchandising. Teams in Apparel and Accessories (A&A), Home, Baby, Core Beauty, and Electronics prioritize guest experience while ensuring product is available and easy to shop—pulling, filling, pricing, setting, staging, and maintaining the sales floor and backroom.

This role helps build and develop skills for a career, including:

• Guest service fundamentals and building a guest-first culture
• Retail business fundamentals, such as department sales trends, inventory management, guest shopping patterns, pricing, and promotions strategies
• Planning department workload to support business priorities and deliver sales goals
• Leading multiple departments while balancing team expertise
• Interviewing, developing, coaching, evaluating, and retaining talent

Responsibilities

• Consistently deliver guest experience commitments to create an easy, inspiring, and friendly experience. Ensure team members are trained and accountable for guest experience and operational consistency.
• Observe and provide feedback, holding team members accountable while recognizing great guest experience moments.
• Review guest, financial, and team outcome metrics to identify opportunities, improve execution, and align the team on behaviors that elevate the guest experience.
• Demonstrate a service culture that prioritizes guest service. Model, train, and coach team members on the GUEST service model, inclusivity, and equitable experiences.
• Plan and execute daily/weekly workload to meet department and store sales goals, including merchandising sets, planogram updates, sales plans, events, and promotions.
• Lead and demonstrate best practices, closing skill gaps through development, coaching, and team interactions.
• Develop, coach, and lead a team of consultants who are knowledgeable and passionate. Assign tasks based on workload and guest traffic patterns.
• Encourage the team to use department tools (e.g., fitting rooms, testers, displays) to provide personalized recommendations and complete purchases.
• Partner with third-party vendors to ensure brand standards and merchandising are met, maintaining full and organized areas.
• Support execution of merchandise set changes and visual presentations for defined categories. Ensure product is organized, signed correctly, and merchandised to support seasonal trends.
• Lead backroom processes, organization, and replenishment to ensure product availability on the sales floor.
• Participate in team hiring and onboarding processes.
• Prioritize guest experience by maintaining clean, welcoming, and safe fitting rooms (if applicable).
• Support your leader in setting clear goals, expectations, and holding team members accountable.
• Demonstrate a culture of ethical conduct, safety, and compliance. Lead and hold the team accountable for safe behaviors, hazard identification, and incident reporting.
• Model physical security processes to enhance in-store security culture. Support merchandise protection strategies, including ordering, storage, and application.
• Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience during assigned shifts.
• Address all store emergency and compliance needs.
• Support guest services such as back-up cashier, order pick-up (OPU), and Drive-Up (DU) while maintaining compliance (e.g., federal, state, and local adult beverage laws).
• Perform all other duties as needed.

Requirements

• High school diploma or equivalent
• Must be at least 18 years of age or older
• Previous retail experience preferred, but not required
• Ability to lead and hold others accountable
• Proficiency in using frequency devices, handheld scanners, and other technology equipment
• Ability to work independently and as part of a team
• Manage workload and prioritize tasks effectively
• Welcoming and helpful attitude toward guests and team members
• Effective communication skills
• Ability to remain focused and composed in a fast-paced environment
• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports, and information accurately
• Handle cash register operations as needed
• Climb up and down ladders as needed
• Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 15 pounds and occasionally up to 44 pounds without assistance
• Flexible work schedule (e.g., nights, weekends, holidays) with reliable and prompt attendance
• Ability to work in varying temperatures, humidity, and other environmental elements (e.g., Drive-Up, carryout)
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)