Specialty Pharmacy Technician (1:30p-10:00p)
Shields Health Solutions · Springfield, MA · 1 wk ago
HealthcareFull-time
Schedule
Monday–Friday, 1:30 PM – 10:00 PM
About the role
The successful candidate will provide integrated support to patients and pharmacists by providing a "hands-on" approach to total quality patient care through the delivery of a full continuum of medication adherence support. We are seeking a highly motivated, self-starter who is looking for an exciting career path with a fast-growing company in the specialty pharmacy management services. Candidates must be nationally certified and registered as a technician with the State of employment. We are seeking a Certified Pharmacy Technician (CPhT) with extensive experience.
Responsibilities
- Interpret and enter prescriptions.
- Clarify prescription orders with pharmacist and/or clinician as appropriate.
- Label and fill prescriptions for the pharmacist to verify.
- Perform pharmaceutical calculations.
- Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
- Identify and assemble supplies necessary for select medications such as sharps containers, needles/syringes, alcohol swabs, Band-Aids.
- Prepare medication for delivery to patients and departments.
- Answer, resolve, and triage inbound inquiries.
- Provide outbound therapy/medication adherence check-ups.
- Secure refill prescriptions.
- Resolve insurance related issues and assist patients with various forms of financial assistance.
- Maintain pharmacy inventory including drug ordering and receiving.
- Communicate directly with patients over the phone to assist them in the awareness of their medications.
- Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up.
- Manage, organize, and update relevant data using database applications.
- Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
- Identify trends, resolve problems; recommend improvements; implement change.
- Actively participate in process improvement initiatives.
- Act as a value-added business partner to stakeholders throughout the organization.
- Protect organization's value by keeping information confidential.
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Other duties as assigned.
Requirements
- Nationally certified as a Certified Pharmacy Technician (CPhT) or equivalent.
- Registered as a pharmacy technician with the State of employment.
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