Jobs · Healthcare · Massachusetts

Specialty Pharmacy Technician (1:30p-10:00p)

Shields Health Solutions · Springfield, MA · 1 wk ago
HealthcareFull-time

Schedule

Monday–Friday, 1:30 PM – 10:00 PM

About the role

The successful candidate will provide integrated support to patients and pharmacists by providing a "hands-on" approach to total quality patient care through the delivery of a full continuum of medication adherence support. We are seeking a highly motivated, self-starter who is looking for an exciting career path with a fast-growing company in the specialty pharmacy management services. Candidates must be nationally certified and registered as a technician with the State of employment. We are seeking a Certified Pharmacy Technician (CPhT) with extensive experience.

Responsibilities

  • Interpret and enter prescriptions.
  • Clarify prescription orders with pharmacist and/or clinician as appropriate.
  • Label and fill prescriptions for the pharmacist to verify.
  • Perform pharmaceutical calculations.
  • Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
  • Identify and assemble supplies necessary for select medications such as sharps containers, needles/syringes, alcohol swabs, Band-Aids.
  • Prepare medication for delivery to patients and departments.
  • Answer, resolve, and triage inbound inquiries.
  • Provide outbound therapy/medication adherence check-ups.
  • Secure refill prescriptions.
  • Resolve insurance related issues and assist patients with various forms of financial assistance.
  • Maintain pharmacy inventory including drug ordering and receiving.
  • Communicate directly with patients over the phone to assist them in the awareness of their medications.
  • Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up.
  • Manage, organize, and update relevant data using database applications.
  • Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
  • Identify trends, resolve problems; recommend improvements; implement change.
  • Actively participate in process improvement initiatives.
  • Act as a value-added business partner to stakeholders throughout the organization.
  • Protect organization's value by keeping information confidential.
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Other duties as assigned.

Requirements

  • Nationally certified as a Certified Pharmacy Technician (CPhT) or equivalent.
  • Registered as a pharmacy technician with the State of employment.

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