Specialty Pharmacy Tech

Responsibilities

• Receives and accurately transcribes orders from prescribers under the supervision of a pharmacist.
• Process prescriptions in a timely order and manner so as to best take care of patient needs.
• Affords assistance with training of new employees, educating them in job-specific functions.
• Acts as an extension of the Pharmacy Billing Office as interactions with patients occur, monitoring payment accounts, creating charges, taking payments, creating accounts, re-opening accounts, and taking all FSA card related account payments.
• Credit, reconcile, or investigate patient accounts based on grant status, copay eligibility, and patient feedback.
• Affords assistance to patients in finding copayment assistance, renewing grants, or outside pharmacy, triage if necessary.
• Maintain continual knowledge of insurance requirements based on accreditation and regulatory requirements.
• Monitor and follow-up with internal teams on all insurance and assistance re-authorization patient needs to ensure continual therapy for patients.

Qualifications

• Two years of pharmacy technician experience required.
• Completion of an academic pharmacy technician training program preferred.
• Licensure/Certification Requirements: Registration with the NC Board of Pharmacy unless enrolled in a PharmD program. CPhT from PTCB or ExCPT from NHA unless enrolled in a PharmD program.

Skills

• Communication Skills
• Leadership Skills
• Organizational Skills
• Self-initiative
• Innovative
• Collaborative