Specialty Pharmacy Intake Coordinator

About the role

We are seeking a dependable and compassionate Intake Coordinator to join our growing specialty pharmacy team. This role plays a key part in helping patients receive timely access to medications while coordinating important intake and prior authorization activities.

Responsibilities

• Cook up medication deliveries with patients and healthcare facilities
• Contact physician offices to secure prior authorizations within designated timeframes
• Process prescription orders received from referral sources by phone and fax
• Maintain accurate patient information within Hub Program databases and spreadsheets
• Communicate professionally and compassionately with patients, providers, and referral partners
• Ensure compliance with company policies, legal requirements, and safety guidelines
• Help keep workflow organized and moving efficiently in a fast-paced environment

Qualifications

• High school diploma or equivalent
• Experience using Microsoft Office Suite and database systems
• Strong organizational, documentation, and communication skills

What We’re Looking For

• Reliable, self-motivated, and accountable
• Comfortable working independently in a hybrid setting
• Organized and detail-oriented
• Patient-focused with excellent customer service skills
• Able to manage changing priorities and deadlines effectively
• A strong communicator both verbally and in writing
• Comfortable navigating computer systems, databases, and Microsoft Office applications