Specialty Pharmaceutical Representative

PURPOSE AND SCOPE

Provides pharmaceutical sales support to dialysis facilities and HCPs within assigned sales territory. Functions as a pharmaceutical product resource.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Utilizes established procedures to achieve projected quarterly sales goals in pharmaceutical products.
• Utilizes reporting tools provided to achieve territorial goals.
• Gathers local market data.
• Maintains accurate and timely documentation in defined CRM tool, including sales call information, market share information, demographics, and sales target reports.
• Creates and executes an effective call plan.
• Utilizes all available data in pre-call planning sales targeting and educational activities.
• Identifies and prioritizes appropriate routing, scheduling of inservicing needs, educational support, and follow-up calls.
• Strives to become proficient in all aspects of product responsibility, inclusive of disease state information on renal therapies, renal disease, bone disease, and anemia management.
• Achieves consistent sales coverage with clinics and physicians by meeting minimum call expectations per day.
• Identifies customer needs and presents the value of working with FMC to meet those needs. Utilizes customer focused selling skills in presentations and in-service activities.
• Collaborates with MSL/MSS teams on educational strategies for related products in assigned territory.
• Communicates and collaborates with Director of Sales on goals and strategies to maintain and grow business.
• Utilizes professional concepts and applies company policies and procedures to resolve routine issues.
• Develops independent day to day practices resourcing peers and director as needed.
• Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
• Builds stable working relationships internally and externally.
• Normally receives specific, detailed instructions on all work.
• May provide assistance to junior level staff with general tasks that require a better understanding of functions, as directed by immediate supervisor.
• Escalates issues to supervisor/manager for resolution, as deemed necessary.
• Assists with various projects as assigned by direct supervisor.

PHYSICAL DEMANDS AND WORKING CONDITIONS

• Must be able to physically cover and maintain regular face-to-face contact with customers over a large geographic area.
• Extensive travel by automobile/train/airplane is often necessary to cover assigned territory which includes overnight stays.
• Contact with customers by phone alone is not adequate.
• Occasional weekend work is necessary to support trade show events.
• Lifting requirements involve setting up portable booths, occasional lifting up to 50lbs, and occasionally transporting medical equipment and supplies for purposes of inservicing customers.
• Must reside within assigned territory.

EDUCATION

• Bachelor’s Degree required; in lieu of degree, a combination of education and experience may be considered.

EXPERIENCE AND REQUIRED SKILLS

• Minimum 2 – 5 years in Pharmaceutical Sales preferably in Renal.
• Public speaking, communication, and presentation skills.
• Basic computer skills.
• Required to meet healthcare credentialing requirements such as training, immunizations, drug screening, and infectious disease testing.

Renal Pharmaceutical Career Ladder Development Program

• The first opportunity to advance on the career ladder occurs on the first anniversary of hire.
• If a rating of "fully performing" or higher has been achieved on the annual performance appraisal and approval has been granted by their DOS, promotion to Regional Sales Manager is awarded.

BENEFIT OVERVIEW

• Non-Bonus Eligible Positions: Includes language about medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
• Bonus Eligible Positions: Includes language about medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.

FRESNOUR MEDICAL CARE

• Maintains a drug-free workplace in accordance with applicable federal and state laws.
• EEO, disability/veterans.