Specialty Order Writer (Beer, Wine, Cheese & Chocolate Buyer / Inventory Replenishment) - Full Time

Responsibilities

• Orders, replenishes, and merchandises Specialty products and participates in regional programs for purchasing and promotions.
• Performs all functions related to breaking down deliveries and merchandising new products and stocking shelves.
• Assists Team Leader in organizing and developing promotional displays and maintaining OTS standards.
• Ensures a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times.
• Performs duties in accordance with team and store Standard Operating Procedures.
• Prepared to perform duties inherent in other Team Member job descriptions.
• Supports WFM core values and goals, promotes national, regional, and store programs and initiatives, and ensures adherence to all applicable health and safety regulations including Food Safety.
• Purchases and replenishes Specialty items through proper buying procedures.
• Ensures orders are timely and accurate to monitor inventory turns.
• Understands why WFM products differ from conventional stores and explains differences to customers.
• Achieves and exceeds assigned/established margin and sales targets.
• Creates effective merchandising displays.
• Requests and ensures proper signage and pricing.
• Participates in national, regional and store promotional programs.
• Samples department products to customers.
• Oversees customer special order procedure.
• Processes invoices and returns.
• Maintains organized and safe back stock area.
• Analyzes and controls product waste and spoilage.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses customer needs timely and effectively, models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and ensures compliance with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains a clean and sanitary working and shopping environment; maintains equipment per WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Requirements

• 12+ months retail experience
• Must be able to lift 50 pounds.
• In an 8‑hour work day: