Specialty Claims Associate - Employment Practices Liability

Founded in 1866, The Hartford Steam Boiler Inspection and Insurance Company (HSB) has been a pioneer in industrial safety and loss prevention for over 150 years. Our organization is driven by a passion for technical excellence, innovation, and a commitment to making a lasting difference.

About the role

We are seeking a highly motivated and experienced Specialty Claim Associate to join our Specialty Liability Claims team. In this remote role, you will tackle challenging Employment Practices Liability (EPL) claims, applying your expertise to address the evolving needs of the workplace. Members of our team deal with issues at the intersection of social and legal landscapes. Through collaborative efforts with external legal experts and our policyholders, you will play a key part in resolving sensitive claims, including those involving workplace disputes, discrimination, and harassment allegations. Other products supported include Miscellaneous Professional Liability, Contractor’s Errors & Omissions, and Cyber Liability.

Requirements

• College degree is required; law degree is preferred.
• At least 2+ years of Employment Practices Liability claims and litigated claims management.
• Experience managing panel counsel, litigation guidelines, and reviewing law firm billing.
• Experience with other claims-made professional/management liability lines such as Miscellaneous Professional Liability, Contractor's E&O, D&O, or Cyber Liability is preferred.

Responsibilities

• Apply strong working knowledge of Employment Practices Liability exposures and employment law concepts.
• Complete accurate and timely coverage assessments and letters, liability and damage investigations, and evaluations of complex Employment Practices Liability insurance policies.
• Establish, document, and execute appropriate strategies to bring early and cost-effective resolution to assigned claims.
• Build and maintain productive relationships with internal and external customers, clients, underwriters, and agents.
• Consistently demonstrate sound claim handling practices by achieving compliance in areas including investigation, coverage, loss assessment, and case management.
• Interact and build relationships with all levels of internal and external contacts.
• Evaluate, analyze, and interpret technical information; apply sound critical thinking and decision-making skills.
• Communicate complex issues clearly and professionally, both in writing and verbally.
• Work flexibly and efficiently in a fast-paced, rapidly changing environment; demonstrate excellent organization and time management skills.