Specialty Care Coordinator Structural Heart

Job Description

The Specialty Care Coordinator I assesses, plans, implements and coordinates treatment processes from diagnosis through follow up, specifically guides patients through the collaborative process with all medical care providers and ancillary support programs and provides educational support along the continuum.

Position Details

• Full Time
• Business Hours (0800-1700)
• In-person with flexibility in hours (5x8's or 4x10's)
• Structural Heart department helps coordinate patient care and navigate patients through the system
• Tied closely to quality and access metrics
• Office space located at IMC, building 4 on LL1

Minimum Qualifications

• Bachelor's degree in Nursing (BSN)
• Current RN licensure in the state of practice
• BLS certification for healthcare providers
• Basic computer skills
• 2 years of clinical nursing experience
• Experience in assigned clinical area
• Leadership and mentoring experience

Preferred Qualifications

• Well-developed interpersonal skills with the ability to develop excellent working relationships with providers and ancillary departments
• Demonstrated experience with quality management programs including registry data collection
• Computer skills including the creation of graphs, tables and trend reports
• Demonstrated critical thinking skills, data organization, management, and analysis skills
• Leadership experience
• Effective and timely communication

Job Essentials

• Provides patient and family education and resource assistance
• Links with community/outside agencies as an educator and resource
• Demonstrates effective presentation and communication skills including interpersonal communication delivered with warmth and sensitivity to treatment
• Aids in the development, implementation and operation of patient education and facilitation of follow-up care
• Assists in the development and implementation of quality/safety/patient experience improvement activities to include patient satisfaction monitors and quality of life monitors
• Provides clinical expertise in the specialty area and is a pathfinder in the identification and development of quality patient care delivery
• Maintains organizational and analytical skills to organize and analyze data to develop an individualized, comprehensive plan of care and follow up
• Collaborates with all disciplines in forming a timely and appropriate plan of care and links with clinical trial programs for information and clinical trial participation
• Makes regular assessments of trends and changes in clinical, service, and cost outcomes to various interventions
• Utilizes research to improve nursing practice and to stay abreast of national and regional standards, diagnosis and treatment
• Supports achievement and/or maintenance of Joint Commission accreditation and compliance with other federal and state regulations
• Engages with Providers at the service-line level to achieve clinical, operational and service goals as appropriate
• Acts as a resource and primary contact for providers in the department
• Enhances provider productivity by proactively identifying and removing operational barriers and responds to provider's operational needs
• Requires manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy
• Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations
• Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess patient needs

Benefits

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn More About Our Comprehensive Benefits Package Here.

About the Role

The Specialty Care Coordinator I assesses, plans, implements and coordinates treatment processes from diagnosis through follow up, specifically guides patients through the collaborative process with all medical care providers and ancillary support programs and provides educational support along the continuum.

Responsibilities

• Provides patient and family education and resource assistance
• Links with community/outside agencies as an educator and resource
• Demonstrates effective presentation and communication skills including interpersonal communication delivered with warmth and sensitivity to treatment
• Aids in the development, implementation and operation of patient education and facilitation of follow-up care
• Assists in the development and implementation of quality/safety/patient experience improvement activities to include patient satisfaction monitors and quality of life monitors
• Provides clinical expertise in the specialty area and is a pathfinder in the identification and development of quality patient care delivery
• Maintains organizational and analytical skills to organize and analyze data to develop an individualized, comprehensive plan of care and follow up
• Collaborates with all disciplines in forming a timely and appropriate plan of care and links with clinical trial programs for information and clinical trial participation
• Makes regular assessments of trends and changes in clinical, service, and cost outcomes to various interventions
• Utilizes research to improve nursing practice and to stay abreast of national and regional standards, diagnosis and treatment
• Supports achievement and/or maintenance of Joint Commission accreditation and compliance with other federal and state regulations
• Engages with Providers at the service-line level to achieve clinical, operational and service goals as appropriate
• Acts as a resource and primary contact for providers in the department
• Enhances provider productivity by proactively identifying and removing operational barriers and responds to provider's operational needs
• Requires manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy
• Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations
• Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess patient needs

Requirements

• Bachelor's degree in Nursing (BSN)
• Education must be obtained from an accredited institution
• Current RN licensure in the state of practice
• BLS certification for healthcare providers
• Unit specific certification as required (i.e., ACLS, PALS, etc.)
• Basic computer skills
• 2 years of clinical nursing experience
• Experience in assigned clinical area
• Leadership and mentoring experience

Qualifications

• Bachelor's degree in Nursing (BSN)
• Current RN licensure in the state of practice
• BLS certification for healthcare providers
• Basic computer skills
• 2 years of clinical nursing experience
• Experience in assigned clinical area
• Leadership and mentoring experience

Skills

• Well-developed interpersonal skills with the ability to develop excellent working relationships with providers and ancillary departments
• Demonstrated experience with quality management programs including registry data collection
• Computer skills including the creation of graphs, tables and trend reports
• Demonstrated critical thinking skills, data organization, management, and analysis skills
• Leadership experience
• Effective and timely communication

Benefits

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn More About Our Comprehensive Benefits Package Here.

Pay

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$41.20 - $62.17

Schedule

Scheduled Weekly Hours 40

Intermountain Health

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.