Specialty Artist - MAC

About the Role

The Specialty Artist – MAC is responsible for maximizing sales in the MAC brand (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs, assisting in the selection and purchase of merchandise, and maintaining overall store standards. This role represents the image, products, and culture of Ulta Beauty and the MAC brand while supporting the Experience Manager through a focus on performance, people, and process.

Responsibilities

• Meet or exceed MAC brand sales and service goals and contribute to the store’s retail and service sales, guest loyalty, omni-channel, and shrink targets.
• Build and maintain strong customer relationships by engaging with guests, personalizing service, and following up on inquiries.
• Provide exceptional guest service, including personalized makeup demonstrations, applications, lessons, skincare analyses, and product recommendations.
• Complete Skill Certification requirements and stay informed about promotions, marketing initiatives, and industry trends.
• Book and support in-store events and services that enhance guest experience and drive sales.
• Contribute to an inclusive environment and serve as an Ulta Beauty and MAC brand ambassador by sharing product knowledge and trends.
• Maintain an active clientele portfolio for MAC brand sales and participate in ongoing training and brand education.
• Collaborate with store managers and associates to grow the business.
• Adhere to Ulta Beauty and MAC policies, procedures, and operational standards, including maintaining cleanliness, replenishment, and loss prevention.
• Participate in merchandise resets, inventory procedures, and shipment processing.

Requirements

• High school diploma preferred.
• Cosmetology or demonstrator license where required by state law.
• Cosmetics artistry experience preferred.
• Strong sales, product, and service competency.
• Ability to build customer relationships and work independently or as part of a team.
• Proactive handling of guest concerns and prioritization of tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Flexibility to work days, evenings, weekends, and holidays.
• Ability to attend brand-sponsored trainings.

Working Conditions

• Frequent mobility, standing, bending, reaching, pulling, and pushing during shifts.
• Continuous lifting and/or moving up to 10 lbs.
• Continuous coordination and manipulation of objects.

About Ulta Beauty

Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer, offering cosmetics, fragrance, skincare, haircare, and salon services. With over 25,000 products from approximately 500 brands, Ulta Beauty provides a full-service salon in every store and a wide range of beauty possibilities both in-store and online.