Specialty Artist - MAC

About the Role

The Specialty Artist – MAC is responsible for maximizing sales in the MAC brand (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards, including cleanliness and replenishment. They represent the image, products, and culture of Ulta Beauty and the MAC brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance, people, and process.

Responsibilities

• Meet or exceed MAC brand sales and service goals and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty, omni-channel, and retail shrink.
• Build and maintain strong customer relationships by interfacing with existing guests, maintaining an active preferred guest list, and following up on guest inquiries.
• Provide exceptional service by greeting and engaging every guest, personalizing service to their needs, offering samples, and recommending complementary products and/or services.
• Conduct professional makeup demonstrations, applications, lessons, skincare analyses, and product demonstrations to MAC and Ulta Beauty brand standards.
• Complete Skill Certification requirements within the specified time frame.
• Stay informed about promotions, marketing initiatives, and new or existing industry trends, products, and services.
• Book appointments for and support in-store events that deliver an unrivaled guest experience while driving sales.
• Contribute to an inclusive environment that supports teammates, peers, and guests.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Maintain and update an active clientele portfolio for MAC brand sales.
• Serve as an Ulta Beauty and MAC brand ambassador by sharing product knowledge, makeup techniques, and brand philosophies (e.g., “Back to MAC” program).
• Maintain strong relationships with MAC brand partners through training and event participation.
• Participate in ongoing training, including brand and category education, for continuous professional development.
• Collaborate with managers and associates to grow the business.
• Adhere to Ulta Beauty’s policies, procedures, and standards, including the MAC brand dress code.
• Keep assigned work area replenished, signed, and faced, ensuring testers are available and maintained per hygiene standards.
• Maintain outstanding store and MAC operational standards, including cleanliness, recycling programs, and inventory procedures.
• Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing.
• Follow loss prevention best practices and execute other operational tasks as directed.

Requirements

• High school diploma preferred.
• Cosmetology or demonstrator license where required by state law.
• Cosmetics artistry experience preferred.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Strong verbal communication and interpersonal skills.
• Ability to handle guest concerns proactively and prioritize tasks in a fast-paced environment.

Schedule

• Work a flexible schedule to include days, evenings, weekends, and holidays.
• Attend brand-sponsored trainings.

Working Conditions

• Frequent mobility, standing, bending, reaching, pulling, pushing, and twisting during shift.
• Continuous lifting and/or moving up to 10 lbs. during shift.
• Continuous coordination and manipulation of objects during shift.

About Ulta Beauty

Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products, and salon services. We offer more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and makeup services.