Specialty Account Manager, Referral KRYSTEXXA - Long Island, NY (Rare Disease)
About the role
At Amgen, our shared mission—to serve patients living with serious illnesses—drives all that we do. As a Specialty Account Manager, Referral, you will represent Amgen's Rare Disease products to Primary Care, Family Practice, General Practice, Internal Medicine, Podiatry, and Orthopedic physicians and healthcare professionals. Your role will focus on establishing biotech/infusion product sales, increasing referrals for appropriate patients to Rheumatology and Nephrology specialties, and performing total territory account management.
The Referral (SAM) will work strategically and collaboratively across existing sales teams to uncover unmet needs in the uncontrolled gout patient population outside of Rheumatology and Nephrology. You will enhance business in markets with significant presence of KRYSTEXXA advocates and highly efficient centers of excellence, while providing account management support to accounts within a specific geography in the PCP, Podiatry, and Orthopedic marketplace.
Responsibilities
- Collaborate with 2-3 Specialty Account Managers in Rheumatology and Nephrology sales teams to identify appropriate referral patients in Podiatry, Primary Care, and Orthopedics near current KRYSTEXXA advocates and centers of excellence.
- Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals.
- Promote disease state awareness and the value of Amgen products to target customers.
- Promote the identification of appropriate patient types for referral to treatment.
- Regularly communicate progress with SAM/ASD.
- Promote KRYSTEXXA within approved labeling in a comprehensive, fair, and ethical manner consistent with industry-specific and corporate legal and regulatory guidelines.
- Develop strong customer relationships by understanding customer needs and goals and communicating them to other team members.
- Consistently meet or exceed corporate sales goals.
- Communicate territory activity accurately and timely as directed by management.
- Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about the changing environment and results.
- Adhere to Amgen’s compliance policies and guidelines, including the PhRMA code.
- Successfully complete all Amgen training classes.
- Complete administrative duties accurately and timely.
- Manage efforts within assigned promotional and operational budget.
- Maximize use of approved resources to achieve territory and account-level goals.
- Work closely and collaborate effectively across all divisions within the GBU to achieve business objectives.
- Attend medical congresses and society meetings as needed.
- Perform other tasks and responsibilities as requested by management.
Qualifications
Basic Qualifications
- Bachelor’s Degree and 3 years of sales experience within pharmaceutical, biotech, or medical device industry or hospital sales experience, or
- Associate degree and 6 years of sales experience within pharmaceutical, biotech, or medical device industry or hospital sales experience, or
- High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech, or medical device industry or hospital sales experience.
Preferred Qualifications
- Buy and bill experience and success preferred.
- Biologic/biotech sales and reimbursement experience preferred.
- Established customer relationships in primary care, podiatry, and/or orthopedic markets required.
- Rheumatology and Nephrology therapeutic area experience preferred.
- Experience working in a team environment that successfully partners with all Commercial Operations functions.
- Strong organizational, analytical, and computer skills.
- Requires approximately 30% travel, including some overnight and weekend commitments.
- Proficient in Microsoft Office.
- Professional, proactive demeanor.
- Strong interpersonal skills.
- Excellent written and verbal communication skills.
Benefits
Amgen offers a total rewards plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities.
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental, and vision coverage, life and disability insurance, and flexible spending accounts.
- Discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.
- Stock-based long-term incentives.
- Award-winning time-off plans and bi-annual company-wide shutdowns.
- Flexible work models, including remote work arrangements where possible.
Pay
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted on the careers site. Actual salary will vary based on relevant skills, experience, and qualifications.