Specialized Products Processor

What you'll be doing

• Processing niche mortgage loans, primarily including Bank Statement and DSCR loan products
• Reviewing loan files for accuracy, completeness, and compliance with investor and company guidelines
• Managing a pipeline of loans across multiple investors, ensuring each file follows the correct portal, product, documentation, and submission process
• Maintaining detailed tracking of investor requirements, outstanding conditions, submission status, turn times, and follow-up items
• Communicating clearly and proactively with Mortgage Bankers and Borrowers
• Gathering, reviewing, and validating borrower documentation, including income, asset, credit, entity, lease, property, and business-related documentation as applicable
• Identifying potential file issues early and escalate concerns when needed to avoid delays
• Monitoring loan conditions and working with all parties to clear outstanding items in a timely manner
• Staying current on investor product updates, guideline changes, overlays, portal requirements, and documentation expectations
• Ensuring loans move efficiently through processing while maintaining accuracy, quality, and a strong borrower experience

What you'll bring

• 2 – 5 years processing experience required
• Experience supporting loans of various product types
• Strong understanding of mortgage documentation, loan conditions, income review, asset documentation, and credit-related requirements
• Ability to manage a high-volume pipeline while maintaining accuracy and organization
• Strong follow-up skills and ability to track multiple moving pieces across different investor processes
• Excellent written and verbal communication skills
• Excellent customer service
• Strong problem-solving skills and ability to identify issues before they impact closing timelines
• Comfortable learning and navigating multiple systems (investor portals)
• High attention to detail and ability to work independently in a deadline-driven environment

Perks

• Competitive base salary
• Eligibility for monthly bonuses
• Health insurance
• 401(k)
• PTO
• Paid volunteer time
• Your birthday off with pay