Specialized Consultant

Join a long-term specialized consulting opportunity focused on supporting enterprise technology operations in a remote environment. This role is ideal for a systems-minded professional who enjoys solving complex issues, improving reliability, and driving automation across a broad range of infrastructure technologies. Responsibilities Support and improve day-to-day technology operations across operating systems, server hardware, networking, middleware, cloud, automation, and database environmentsIdentify repetitive manual tasks and create automation solutions that reduce toil and improve efficiencyParticipate in incident management activities, including triage, response, escalation, and resolution effortsContribute to on-call support by helping restore services quickly and communicating effectively during incidentsTrack events, changes, problems, incidents, and requests through established processes and guidelinesWork with cross-functional teams to gather requirements, align scope, and support successful delivery of business needsInvestigate complex production issues, document root causes, and help implement corrective actionsCollaborate on reliability, scalability, and maintainability improvements using SRE, DevOps, or systems engineering practicesApply security best practices and help maintain compliance with operational and technical standardsCommunicate progress, risks, and status updates clearly to stakeholders and leadership throughout design, build, and testing phases Skills Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience6–9+ years of relevant work experience in a technical operations, infrastructure, or systems-focused roleStrong understanding of UNIX and Windows operating systemsExperience with server hardware, firewalls, network routing, switches, and load balancersKnowledge of middleware, file transfer, messaging, and database technologiesFamiliarity with cloud technologies and automation toolingExcellent communication skills, including the ability to tailor updates for different audiencesStrong problem-solving skills and attention to detailAbility to work effectively within Agile teams using SAFe practicesU.S. Citizenship or U.S. Permanent Resident status required Preferred Skills Experience in Site Reliability Engineering, DevOps, or Systems EngineeringBackground in improving system reliability, scalability, and operational resilienceHands-on experience with incident response and post-incident analysisAbility to help drive process improvements and reduce operational burden through practical solutionsComfort working in a collaborative environment with multiple stakeholders Horizontal is committed to fostering a welcoming, inclusive workplace where diverse perspectives are valued and everyone has the opportunity to contribute and succeed. We encourage candidates from all backgrounds to apply and join a culture grounded in equity, respect, and collaboration. By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex. Please apply through this online posting or by visiting our Job Board at www.horizontaltalent.com/job-board. Applications will be accepted for 4 weeks. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $69 - $107 per hour based on qualifications and experience.