Specialist, Technical Writer

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success.

About the role

We are looking for an experienced Technical Writer to join our team at L3Harris. This position is responsible for creating, developing, planning, writing, and editing installation, operational, and manufacturing manuals for product customer deliverables.

Responsibilities

• Generate technical manuals and processes using technical inputs from engineering and operations departments as part of a cross-functional team.
• Document and maintain technical data related to the manufacturing and integration of product lines.
• Conduct interviews with various users and technical staff to develop product documentation.
• Produce documentation that is responsive to use cases.
• Author documentation in Adobe RoboHelp, and use GIT, Visual Studio Code, SharePoint, Windchill, and Azure DevOps tools.
• Work under general supervision on large projects, manage multiple assignments independently, and track and report status on project progress to key stakeholders.
• Explain and interpret processes and procedures to others both within and outside of the job area.
• Garner cooperation from SMEs regarding processes, practices, and procedures.
• Solve problems by drawing from prior experiences and through analysis of the issues.
• Adhere to a style guide, peer review others' work, and accept feedback on quality and accuracy of own writing.
• Manage data to support engineering and technical writing deliverables using Windchill and CreoView.

Requirements

• Bachelor’s Degree with a minimum of 4 years of prior relevant experience, or a Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, a minimum of 8 years of prior related experience.

Skills

• Experience with Adobe programs, particularly RoboHelp and Photoshop.
• Experience with Windchill and CreoView.
• Experience with single source authoring.
• Experience in Agile, iterative development, and/or SCRUM development.
• Experience documenting software releases, interactive technical manuals, Quick Reference Guides, Training Materials, and Help Sites.
• Experience with software code, especially HTML, CSS, XML, or JSON.
• Knowledge of data management practices and configuration management documentation.

Schedule

9/80 Regular Schedule