Jobs · Marketing · Florida

Specialist, Strategic Communications

FirstService Residential · Dania, FL · 1 mo ago
MarketingFull-time

Job Overview

The Specialist, Strategic Communications will support the organization’s vertical products and strategic solutions: Support marketing campaign strategy, craft messaging, and execute each product's go-to-market strategy. In addition, the Specialist, Strategic Solutions will support the organization’s public relations initiatives to reinforce the brand’s industry-leading position and to impact business from both current and prospective customers.

Responsibilities

  • Support a variety of initiatives critical to the organization’s brand position
  • Translate business objectives into clear, actionable marketing strategies and plans, documented in writing and communicated clearly to stakeholders, including goals, audiences, sequencing, timelines, and success metrics
  • Drive initiatives through delivery, measurement, and optimization
  • Content development and execution
  • Develop creation of briefs, messaging frameworks, and written content derived from strategic initiatives
  • Write and edit content for a variety of initiatives, including but not limited to articles, website content, email copy, social copy, brochures, guides, sell sheets, case studies and presentations
  • Synthesize research and insights to support strategy and content development
  • Maintain ownership of quality and outcomes
  • Execute promotional plans and sales enablement initiatives to maximize exposure and growth opportunities
  • Ensure timely closure and documentation of all deliverables
  • Measurement, reporting and follow-through
  • Align on success metrics for programs and campaigns prior to launch
  • Track performance and report outcomes clearly and consistently throughout campaign
  • Evaluate performance metrics and support strategies to enhance programs
  • Translate results into insights and recommendations for next steps
  • Close the loop with stakeholders through written summaries and updates
  • Project coordination and operating discipline
  • Utilize Asana for project planning, status, and follow-through
  • Independently prioritize (and re-prioritize) workload to meet competing demands without reliance on constant direction
  • Simplify requests, timelines and approvals for partner process

Qualifications

  • Bachelor’s degree in business, communications or marketing, or a related field
  • Minimum one year experience in marketing and communications-related roles (marketing, agency)
  • Exceptional presentation, writing, editing, and briefing skills (AP style preferred)
  • Demonstrated experience owning initiatives end-to-end with minimal tactical direction
  • Strong strategic thinking paired with hands-on execution capability
  • Ability to work in a highly collaborative team environment as well as independently (self-motivation and self-direction)
  • Ability to work with sensitive or confidential information
  • Detail oriented and strong organizational and time management skills; ability to prioritize multiple projects simultaneously and meet assigned deadlines
  • Tech savvy; demonstrated experience using AI tools to research, process data, and produce content
  • Experience using Excel, PowerPoint required
  • Experience using HubSpot and Canva a plus

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